- Insight Global (Austin, TX)
- Job Description We are seeking a highly-skilled Senior Business Analyst to spearhead the implementation of our next-generation external search engine for the ... This role is crucial in leading the transformation of the customer search experience leveraging advanced search technologies to improve product discoverability,… more
- Coinbase (Austin, TX)
- …staff the highest and most critical company priorities across Coinbase. You will support scalability and reliability efforts to ensure our platform stays ahead of ... patterns and is able to sustain Critical User Journey performance in alignment with customer demand. *What you'll be doing (ie. job duties):* * Drive the strategy… more
- ThermoFisher Scientific (Austin, TX)
- …services. + Partner with product management to capture, validate, and translate customer and lab requirements into clear technical specifications and delivery ... grooming, retrospectives, and continuous integration/continuous delivery (CI/CD). + Mentor and support team members, encouraging a culture of technical … more
- Baylor Scott & White Health (Dallas, TX)
- …and serve our patients and customers. **ESSENTIAL FUNCTIONS OF THE VOICE OF CUSTOMER SENIOR ANALYST** **Program Strategy, Execution and Integration:** + Execute ... in Dallas, Texas.** We're seeking a strategic and data-driven Senior Analyst to join our Voice of Customer...experience. You'll lead the analysis of qualitative and quantitative customer experience feedback data across VoC channels, support… more
- Microsoft Corporation (Austin, TX)
- …in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn ... believe that extraordinary support is critical to customer success. As a Senior Azure Advanced...field AND 4+ years experience in technology industry, cloud, technical support , and/or customer experience… more
- Amazon (Austin, TX)
- Description Amazon Customer Service is looking for an experienced Senior Technical Program Manager (Sr. TPM) to lead the development of self-service ... support solutions for our transportation network. This role will...dependencies, risks to ensure successful program delivery * Influence senior leadership on technical direction and strategic… more
- IBM (Austin, TX)
- …They will contribute to product growth and development via weekly product meetings. The Senior Support Engineer will attend customer meetings as needed to ... more senior team members. * Effectively triage customer support tickets and understand the difficulty... and professional expertise** * Hands on experience in Support Engineering (or comparable customer -facing technical… more
- IBM (Austin, TX)
- …on-call rotation, ensuring seamless handovers of critical issues to other Cloud Support Centers or regions. **Required technical and professional expertise** * ... you'll be part of a team that transforms our customer 's challenges into industry-leading solutions. We are an infinitely...HashiCorp is seeking a highly skilled and experienced Sr. Support Escalation Manager to join our Cloud Support… more
- ServiceNow, Inc. (Addison, TX)
- …by getting them to see the value of their ServiceNow investment. **The Role** The ** Senior Technical Consultant, Customer Workflows** is a technical ... platform, while advising customers on leveraging configurations vs. Customizations + Support the engagements efforts for Customer Service-specific process… more
- Grundfos (Katy, TX)
- Senior Customer Sales Specialist + Apply Now + Start applying with LinkedIn + **Please wait ** Job Description **_Would you like to work in an international, ... Grundfos for you._** **What is the job about?** The Senior Customer Sales Specialist supports strategic accounts... Sales Specialist supports strategic accounts by delivering world-class customer service and sales support across multiple… more