- Amazon (Austin, TX)
- …- Experience owning tech strategy, end to end delivery, and partnering with senior leadership. - Proven ability to provide technical and strategic oversight ... technical expertise in building complex distributed systems. - Experience solving customer and technical problems with durable, scalable solutions over… more
- Confluent (Austin, TX)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
- Microsoft Corporation (Irving, TX)
- … Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot ... and solve customer technical issues. This opportunity will allow you to accelerate...blogs, quality assurance checks). Develops readiness content. Mentors new Technical Support Engineers. Develops intermediate level competence… more
- Microsoft Corporation (Irving, TX)
- …is a CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer -centric approach adopted by technical support teams to ... processes. + Process Improvement: Refine processes by partnering with senior leadership across global teams, lead efforts to improve...OR equivalent experience. + 8+ years of prior product, customer support and/or technical … more
- NTT DATA North America (Plano, TX)
- …Description: Summary: The Senior Cloud Engineer is responsible for advanced technical support , administration, and optimization of managed customer cloud ... management, and mentor junior team members. Key Responsibilities Cloud Operations & Support Support Customer Self-Provision cloud instances across AWS,… more
- Amazon (Austin, TX)
- …risk. We are part of the Amazon Security organization and are looking for a Senior Product Manager Technical (PM-T III) to drive direction for solutions with ... WA] [Austin, TX] [San Diego, CA] At Amazon, we are obsessed with customer trust. Amazon Security enables Amazon business leaders to securely develop and operate… more
- Luminator Technology Group (Plano, TX)
- …will be at the heart of our customer service operations, providing hands-on technical support and training to our customers and other technicians. This role ... with installation standard methodologies, equipment protocol, and safety guidelines. Customer Support : + Provide on-site pre-start-up, start-up, contracted… more
- Citigroup (Irving, TX)
- **Overview of Citi:** Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. ... do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture… more
- Comcast (Plano, TX)
- …Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support , Comcast Business is the nation's largest technology provider to ... **Job Summary** We are seeking a skilled and experienced Senior Software Architect to contribute to the design and...a collaborative team environment. + Mentor junior engineers and support their growth through knowledge sharing and technical… more
- Amazon (Dallas, TX)
- …Proven ability to establish technical credibility with engineering teams and senior technical decision-makers * Managed and delivered IT and Transformation ... (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and...bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer … more
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