- Citigroup (Irving, TX)
- … Support Manager. The ideal candidate will be part of a core senior technical team, supporting a standardized & compliant environment to better serve ... Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160...+ Work closely with our engineering partners and provide senior level guidance and support to their… more
- Coinbase (Austin, TX)
- …of the associated expectations * You will be responsible for fully-automating Coinbase's customer support with extremely high quality and customer ... * This is inclusive of Coinbase's entire suite of support -related products: * Help Center * Chatbot * In-product...prediction: Detecting and resolving a potential issue for a customer before it becomes a real issue * AI-driven… more
- Koniag Government Services (San Antonio, TX)
- …& Duties may include, but are not limited to:** + Provides advanced technical support and expertise for the Defense Health Agency's enterprise management ... Enterprise Management (EM) Administration Support Services to support KDS and our government customer at...least 5 years in a Tier 3 or equivalent senior technical role. + Should have extensive… more
- Bank of America (Plano, TX)
- …supports the documentation of application flows, upstream/downstream impacts during outages, the customer experience, and contacts for support needs + Identifies ... Merchant Services Production Support Engineer Charlotte, North Carolina;Chandler, Arizona; Plano, Texas;...and procedures, serving as a focal point for the customer , client, and associate experience, restoring complex production incidents… more
- Lockheed Martin (Fort Worth, TX)
- …will act as part of the Lockheed Martin Aeronautics Field Sustainment Team's technical interface to the on\-site Customer \(both Operations and Maintenance\) in ... in a team environment as this position involves significant and continued interface with customer personnel at all levels\. * Provide support for the assigned… more
- Citigroup (Irving, TX)
- …regional handover. + Perform same day risk reconciliations + Develop and maintain technical support documentation. + Identifies ways to maximize the potential of ... Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160...by the performance of the individual. **Responsibilities:** + Provides technical and business support for users of… more
- Highmark Health (Austin, TX)
- …and foster internal relationships across the corporation. + Provide analytic and consultative support to a broad spectrum of internal customer areas and external ... data and information requirements. The incumbent provides analysis in the development and support of projects and data analysis. Determines how decision support … more
- Koniag Government Services (San Antonio, TX)
- …and deployment, with at least 5 years in a Tier 3 or equivalent senior technical role. + Should have extensive experience in managing complex, large-scale ... 3 Level EM Packaging Support Services to support KDS and our government customer at...include, but are not limited to:** + Provides advanced technical expertise in software packaging, deployment, and management for… more
- Koniag Government Services (San Antonio, TX)
- …and management, with at least 5 years in a Tier 3 or equivalent senior technical role. + Should have extensive experience in managing complex, large-scale ... Level Enterprise Management OSD Support Services to support KDS and our government customer at...worldwide. + Aligns OSD processes with DHA's architectural and technical designs for IT infrastructure systems, ensuring compliance with… more
- Citigroup (Irving, TX)
- …checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation. + Considers implications of the ... and other closely related teams. **Responsibilities:** + The Apps Support Intmd Analyst provides technical and business...of judgement and autonomy. + Acts as SME to senior stakeholders and /or other team members. + Appropriately… more