- Google (Seattle, WA)
- …Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical ... years of experience with cloud native architecture in a customer -facing or support role. + Experience with...of agentic AI systems. + Ability to translate complex technical concepts into business value for a senior… more
- SpaceX (Woodinville, WA)
- …will deliver low-latency broadband internet worldwide. As a member of the Starlink customer support team, you will lead a team that interfaces directly ... improvement, and strategic planning. This role leads the day-to-day aviation customer support operations while strategically looking around corners for… more
- SpaceX (Redmond, WA)
- …will deliver low-latency broadband internet worldwide. As a member of the Starlink customer support team, you will lead the team that interfaces directly ... improvement, and strategic planning. This role leads the day-to-day Enterprise customer support operations while strategically looking around corners for… more
- MongoDB (Seattle, WA)
- …but not limited to ( Technical Account Managers [TAM], Named Technical Support Engineers [NTSE], Resident Consulting Engineers [RCE]), Project Managers. ... forward Stakeholder Management + Cultivate and maintain trusted relationships with customer stakeholders, including executives and technical leads + Effectively… more
- Amazon (Seattle, WA)
- Description AWS is seeking a Senior Consultant, Marketing Technology & Customer Experience Transformation to join our Technology & Industry team. This role will ... cloud-native architectures and modern data strategies. You will act as the voice-of-the- customer throughout engagements and lead both technical delivery and… more
- Amazon (Seattle, WA)
- …customer problem-solving - Create user-centered designs incorporating telemetry data, customer feedback, and technical parameters - Develop best-in-class user ... help, we ensure the best possible automation and human support . You will be responsible for designing next- generation...multi-faceted problems. You love the challenge of simplifying highly technical problems in elegant ways that make customer… more
- Qualtrics (Seattle, WA)
- …primary point of contact for early feedback participants, providing clear communication and support . You will also work with our customer advisory board (CAB) ... Resume** + 5+ years of experience in program management, with a strong focus on customer facing, technical feedback collection and at least 3+ years of software… more
- Amazon (Seattle, WA)
- …serving high-tech clients on go-to-market topics - Experience engaging and influencing senior customer executives, technologists and/or partners to solve complex ... Description As Principal, Customer Success Specialist GenAI within the AWS Specialists...strategic thinking with operational excellence and generative AI focused technical aptitude to create repeatable, scalable mechanisms, and assets,… more
- Amazon (Sumner, WA)
- …Our guiding principles include embracing open-mindedness, prioritizing customer satisfaction, fostering innovation, promoting empowerment, leveraging advanced ... context of Amazon, refers to the process of completing and delivering a customer 's order from Amazon.com. It encompasses various stages such as picking, packing,… more
- Broadcom (Bellevue, WA)
- …quarterly trainings. Within the first 6-9 months, you will be comfortable being the customer 's technical liaison inside the support organization. You will ... (VCF SAM) is responsible for optimizing and personalizing our customer 's reactive and proactive support experience by...months, you will have a good understanding of your customer 's product usage, business use cases, and technical… more