- Amazon (Hawthorne, CA)
- …requirements, and acceptance criteria to product teams; and reviewing and validating CX / UX before review closure. * Negotiate the remediation approach and ... DSTPA team is looking for an experienced Trust by Design leader who can drive technical product strategy for...to discuss Hotly Debated Topics within the product or CX to senior leaders - including VPs… more
- Palo Alto Networks (Santa Clara, CA)
- …( CX ) operations through a combination of technology, data, iterative UI/ UX design , rapid prototyping, and business process optimization. Translate complex ... and accelerate value delivery. This role reports to the Senior Director of Application IT within the CIO organization....**Champion the adoption of advanced AI technologies** across the CX portfolio, with a focus on embedding intelligent support… more
- Intuit (Mountain View, CA)
- …aspects of defining the customer strategy and end-to-end service delivery design including feature adoption, proactive health management, support excellence, and ... is a: + Team & Talent Builder: Has substantial senior leadership experience, managing senior level employees...trends are being leveraged. + Product Management & Experience Design Expert: Customer champion with a design … more
- Amazon (San Francisco, CA)
- …deliverables. - Lead and manage technical deep dives such as requirements definitions, UX design , product overviews or strategy narratives aimed at both internal ... a broad set of stakeholders that could include retail customers, technicians, CX Support Agents, Internet Service Providers, third party partnerships, vendors, and… more