- Lilly (Indianapolis, IN)
- …across both product and disease state sites. By bringing to bear customer experience ( CX ) principles (personas, VoC, journey maps, and UX testing principles) and ... experiences and drives the daily execution of product initiatives, ensuring alignment with CX principles (personas, VoC, journey maps, and UX testing principles)… more
- Lilly (Indianapolis, IN)
- …across both product and disease state sites. By bringing to bear customer experience ( CX ) principles (personas, VoC, journey maps, and UX testing principles) and ... of internal business partners and customer needs. + Strong understanding of UX principles, CX principles, and standard processes around customer-centric design.… more