- Highmark Health (Albany, NY)
- …organizes data into meaningful computerized reports by manipulating and extracting data to meet customer needs, generates reports through mainframe and/or PC ... of job responsibilities, employees may have access to covered information, cardholder data , or other confidential customer information that must be protected… more
- Warner Bros. Discovery (New York, NY)
- …are supported, here you are celebrated, here you can thrive. Your New Role As an Analyst on the CX Data & Insights team, you will lead the strategy, planning, ... pain points. This is an insights role rooted in customer e xperience -not a data -science role....to both technical and non-technical stakeholders as well as senior leadership. + Strong understanding of current AI landscape,… more
- JPMorgan Chase (New York, NY)
- …career with one of the world's most iconic financial companies. As a Product Analyst within Digital, Data , & Distribution, you collaborate closely with the ... Product team to deliver insights and data that support a product within a specific function,...to learn techniques to elicit, specify, discover, and document customer requirements + Tracks and reports on key performance… more
- Oracle (Albany, NY)
- **Job Description** What you'll do: + Passionately pursue an exceptional customer experience + Drive business process improvements and system enhancements with a ... and manage reporting on key meaningful metrics + Safeguard Oracle financial data with a commitment to our responsibility as business fiduciaries **Responsibilities**… more
- Northwell Health (Lake Success, NY)
- …more complex or multiple products for enterprise resource planning, budgeting, data warehousing, and financial reporting. Collaborates with Finance and vendors to ... Provides support to ensure all products are functioning optimally, data integrity is intact and financial reports are in...the portfolio, following the support model, while providing excellent customer service to all customers and end users. +… more
- Highmark Health (Albany, NY)
- …of job responsibilities, employees may have access to covered information, cardholder data , or other confidential customer information that must be protected ... Abilities** + Strong written and oral communication skills. + Strong customer orientation with excellent interpersonal skills, including interview techniques, good… more
- Highmark Health (Albany, NY)
- …of job responsibilities, employees may have access to covered information, cardholder data , or other confidential customer information that must be protected ... of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and… more
- Oracle (Albany, NY)
- …building pipeline, increasing deal size, and account planning. Analyzes market data to identify trends/opportunities and develops strategic direction from market ... (such as Product Development, Operations, GBUs, Marketing, etc.) Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable… more
- World Insurance Associates, LLC. (Syosset, NY)
- …creation of employee contribution recovery models + The ability to create benchmark data and trend analysis for clients + Work independently and make sound ... communication skills and ability to translate complex financial concepts into customer friendly format + Proven ability to manage multiple projects simultaneously… more
- UKG (Albany, NY)
- …retention, adoption, and advocacy. Role Overview We are seeking a data -driven, customer -obsessed Principal Customer Experience (CX) Analyst to join our ... Experience Intelligence team. In this role, you will leverage customer data , feedback, and behavioral insights to...to influence senior stakeholders and advocate for customer -centric decisions. + Skilled in storytelling with data… more