- ManTech (Doral, FL)
- …service excellence, collaboration, and continuous learning + They lead the design and implementation of innovative Enterprise Service Desk solutions, leveraging ... and reporting capabilities. + Proven ability to analyze service desk performance data , identify trends and areas for improvement, and implement strategies to enhance… more
- University of Miami (Miami, FL)
- …the application. + Supports all phases of testing and document workflow design . + Performs the analysis of information technology in clinical work processes ... resolves service tickets, implements requested application changes, and retrieves requested data promptly. + Collaborates with trainers on application changes and… more