- University of Miami (Miami, FL)
- …the Gordon Center . This includes management of all logistics and operations related to the implementation and dissemination of training programs for first ... resolution is within established departmental guidelines and communicates resolution to appropriate senior staff. + Pursues ways to improve operations and… more
- Verint Systems, Inc. (Tallahassee, FL)
- …the "platform of choice" for their contact center . + Present In-depth Verint's Engagement Data Hub to senior IT and Data Science teams. + Leverage ... executive evangelist of the Verint Open CCaaS platform. This senior role combines technology and business development to leverage...Science. + 10+ years of in-depth experience with contact center operations - either in a vendor… more
- US Air Force - Agency Wide (Hurlburt Field, FL)
- …in the following areas: 1. Extensive knowledge of Air and Space Operations Center (AOC) operational and intelligence practices/ procedures. Specific AOC ... training programs for the intelligence division within the Air and Space Operations Center . Specific training includes: Analysis, Correlation, and Fusion;… more
- Chewy (Plantation, FL)
- …programs, and system enhancements align with and support the success of contact center operations . + **Reporting and Data Insights:** Regularly build ... a sophisticated, high-demand customer-first environment. + Deep understanding of contact center operations , workforce management tools (eg, Kronos/UKG, NICE,… more
- The Hertz Corporation (Tallahassee, FL)
- …looking for a strategic and operational powerhouse to lead our North American contact center operations and continue to transform our service recovery model. As ... results in customer-facing environments. Whether your background is in contact center operations , loyalty strategy, customer segmentation, or CX design,… more
- University of Miami (Miami, FL)
- …CORE JOB FUNCTIONS + Reviews all material budget variances with the appropriate senior staff and develops appropriate plans of corrective action. + Prepares monthly ... management and development. + Assists in the preparation of grant reports for senior management. + Maintains portfolios for private and government grants and funds.… more
- CenterWell (Jacksonville, FL)
- …CenterWell, a Humana company: CenterWell creates experiences that put patients at the center . As the nation's largest provider of senior -focused primary care, ... patient care and alignment with Value-Based Care (VBC) principles. This market/ center -specific role requires flexibility to adapt responsibilities as needed and… more
- CenterWell (Daytona Beach, FL)
- …CenterWell, a Humana company: CenterWell creates experiences that put patients at the center . As the nation's largest provider of senior -focused primary care, ... patient care and alignment with Value-Based Care (VBC) principles. This market/ center -specific role requires flexibility to adapt responsibilities as needed and… more
- Veterans Affairs, Veterans Health Administration (Miami, FL)
- …with Nurse Executive Team, Nurse Managers, coordinators, the service, and the medical center . Directs nursing care and administrative operations across acute and ... Summary The Miami VA medical center is looking to recruit for The Nurse...VA mission and national standards. The Chief Nurse provides senior leadership and oversight for respective clinical areas as… more
- University of Miami (Doral, FL)
- …good understanding of the unique characteristics and functions of remote based call center operations to proficiently support all Front-End Revenue Cycle and ... and works collaboratively with the clinical department management team, faculty, and senior leadership to optimize operations and identify and resolve customer… more
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