• Senior Manager, GPS Knowledge Systems

    Bristol Myers Squibb (Devens, MA)
    …is part of the BI&T team supporting GPS and will report to the Associate Director of Knowledge Management. This role is part of a small team dedicated to developing ... downstream GPS use cases, such as AI deployment and self- service analytics. The ideal candidate will partner closely with...value of data model projects and operations. + A customer -oriented mindset with an eagerness to solve business problems… more
    Bristol Myers Squibb (10/25/25)
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  • Principal Customer Success Manager

    MongoDB (Boston, MA)
    …+ Customer -focused mindset with a commitment to delivering exceptional service and building long-term relationships with key accounts + Ability to navigate ... MongoDB products and features like vector search, and the retention of the customer 's MongoDB install base.While doing so, this role will direct multiple, post-sale… more
    MongoDB (09/27/25)
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  • Concierge

    Sunrise Senior Living (Arlington, MA)
    …role include but are not limited to the essential functions listed as follows: ** Customer Service ** + Oversee the community entry area for visitors, guests, and ... and residents and encourage and build interest in Sunrise Senior Living. + Assist the DOS with Customer...**Experience and Qualifications** + High School degree/GED + Proven customer service experience and skills + Proficiency… more
    Sunrise Senior Living (10/09/25)
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  • Patient Liaison

    Beth Israel Lahey Health (Burlington, MA)
    …education and facilitates learning of clinicians, administrative management and staff in customer service recovery and patient satisfaction. . Attend regularly ... difference in people's lives.** Under the direction of the Director of Risk Management and Patient Liaisons, the Patient...the needs of our customers and consistently adheres to Customer Service standards. Participate in departmental and/or… more
    Beth Israel Lahey Health (10/30/25)
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  • Patient Relations and Safety Manager

    Beth Israel Lahey Health (Needham, MA)
    …satisfaction and to serve as an internal consultant to all BILHPC practices in customer service training. The Patient Relations Manager oversees a data driven ... making a difference in people's lives.** Reporting to the Director , Patient Safety & Risk Management, the Patient Relations...with Practice and Regional leaders to meet and/or exceed customer service and quality outcomes. (essential) +… more
    Beth Israel Lahey Health (10/30/25)
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  • Manager, Patient Relations and Experience

    Beth Israel Lahey Health (Beverly, MA)
    …a health care, preferably acute care hospital setting, or related environment. + Strong customer service skills, with ability to role model and champion CREATE ... in physician files for use by the Chiefs of Service for OPPE and credentialing, and to comply with...Experience strategy and agenda in collaboration with the Executive Director and senior leadership. Identifies annual patient… more
    Beth Israel Lahey Health (10/30/25)
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  • Facilities Sr. Project Manager

    Beth Israel Lahey Health (Boston, MA)
    …have implications for the management and operations of multiple areas of the organization. 8. Customer Service : Ability to provide a high level of customer ... with Facilities management team and/or directly with medical center senior management, as appropriate, to develop conceptual design from...service and staff training to meet customer service standards and expectations for the… more
    Beth Israel Lahey Health (10/30/25)
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  • Sr. Field Support Tech

    Beth Israel Lahey Health (Charlestown, MA)
    …relations and communications skills. This individual must be highly skilled in both customer service and various information technology areas. On a day-to-day ... as logging, triaging, resolving, and timely follow up of service requests/incidents. The Senior Field Support Technician...offering ideas, identifying issues, and respecting team members. 8. Customer Service : Ability to provide a high… more
    Beth Israel Lahey Health (10/30/25)
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  • Activities Assistant/Driver

    Sunrise Senior Living (Newton, MA)
    **When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will ... and shed light on meaningful ways to serve, grow, and shine together.** **Sunrise Senior Living was again certified as a Great Place to Work(R) by Activated… more
    Sunrise Senior Living (09/10/25)
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  • Account Consultant - Remote

    Prime Therapeutics (Boston, MA)
    …needs. + Knowledge of PBM functions such as but not limited to customer service , claims, benefits, prior authorizations, rebates, and networks. + Build ... Manager provides information, analyses, and consulting to Health Plan and Prime senior management. The Account Manager supports senior management and Health… more
    Prime Therapeutics (10/22/25)
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