• Client Partner, Senior Director

    Acxiom (Albany, NY)
    …Enterprise. Demonstrates product features beyond central functionality to help the customer achieve specific business results and maximum value from their investment ... to be able to identify and recommend specific solutions to achieve customer 's desired result. Holds direct responsibility for identifying opportunities and closing… more
    Acxiom (06/05/25)
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  • Senior Director , Publisher…

    LiveRamp (New York, NY)
    …identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and ... turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of… more
    LiveRamp (08/01/25)
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  • Associate Director , Service Desk…

    City of New York (New York, NY)
    …of assigned staff to ensure all can provide quality and accurate support and customer service on all things related to procurement, solicitations, awards and ... hours for this position, will be 9:30am to 5:30pm. Service Desk Operations is seeking an Associate Director...unresolved issues, with the ability to report out to senior leaders and legal colleagues in urgent situations that… more
    City of New York (08/02/25)
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  • Director , IT

    MongoDB (New York, NY)
    …oversee the Triage team, L2 support, and AV&C, while collaborating closely with the Senior Director of GET and pillar leaders. MongoDB's mission is to empower ... L2 support, and AV&C, while collaborating closely with the Senior Director of GET and pillar leaders....the Global Support team to improve technical skillsets and customer service skills + Strategic Planning and… more
    MongoDB (07/31/25)
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  • Assistant Director , Service Desk…

    City of New York (New York, NY)
    …limited to: Train and onboard staff to ensure all can provide quality customer service on procurement, contracting and system related issues. Strengthen staff ... Services (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and...the positive impact of services on communities. The MOCS Director serves as the City Chief Procurement Officer. JOB… more
    City of New York (06/12/25)
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  • Director of Customer Success…

    Mobile Health (Queens, NY)
    …team meetings, client meetings and onsite events. Salary Range $150,000-$175,000 Overview The Director of Customer Success Management will lead our customer ... on defining our customer journey, leveraging technology to optimize customer experience, drive product adoption, and ultimately increase customer … more
    Mobile Health (08/01/25)
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  • Executive Director

    Sunrise Senior Living (Mount Vernon, NY)
    …resistance to change. + Identify change opportunities that lead to improved customer service , efficiencies, cost reduction, and team member engagement. + ... **When you join Sunrise Senior Living, you will be able to use...customers' and own organization's needs, and promote and operationalize customer service as a value. + Achieve… more
    Sunrise Senior Living (05/31/25)
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  • Market Service Director New York

    GE HealthCare (NY)
    …and operational acumen are required to achieve outcomes. **Job Description** The Market Service Director will be responsible for developing and executing on ... customer experience. + Monitor key performance indicators (KPIs) related to service and customer satisfaction, identify areas for improvement, and implement… more
    GE HealthCare (07/24/25)
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  • Associate Director Of Housing

    Union College (Schenectady, NY)
    …hall openings and closings, updating departmental websites, marketing efforts, and front-line customer service functions. Serve as a member of the Residential ... Reporting to the Director of Residential Education & Housing, this position...and closings, updating departmental websites, marketing efforts, and front-line customer service functions. Serve as a member… more
    Union College (05/29/25)
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  • Services Director

    Verint Systems, Inc. (Albany, NY)
    …their assigned territory/segment. The Director will report directly to either a Senior Director or Vice President of Professional Services. The Director ... goal of the Director is to drive profitable growth and maintain customer relationships with achievement of targeted financial metrics. The Director will be… more
    Verint Systems, Inc. (07/08/25)
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