- Beth Israel Lahey Health (Woburn, MA)
- …Under the direction of the Harvard Medical Faculty Physicians (HMFP) at BIDMC Director of Strategic Financial Planning Analytics, the Revenue Cycle Analyst will be ... trends, and provide solutions as well as develop an environment of customer service, continued learning and increased communication within revenue cycle and between… more
- EDB (Boston, MA)
- …initiatives to position the support organization as a key driver of customer value. The Sr. Director will oversee a high-paced, high-volume support ... and report performance to senior leadership. + ** Customer Experience:** + Transform support into a...service delivery, with at least 5 years at the Director level. + Hands-on experience with support … more
- MongoDB (Boston, MA)
- …MongoDB products and features like vector search, and the retention of the customer 's MongoDB install base.While doing so, this role will direct multiple, post-sale ... delivery resources dedicated to servicing our strategic customer including but not limited to (Technical Account Managers [TAM], Named Technical Support … more
- Beth Israel Lahey Health (Charlestown, MA)
- …with BILH's needs.** **2. Exhibits competence, commitment, and accountability to coordinate customer support issues and ensure timely response, and positive ... Tier 2/3 in-person support position is responsible for all aspects of customer requests and incident management. This includes acting as an escalation point on… more
- Beth Israel Lahey Health (Burlington, MA)
- …sites. The Operations Manager works in collaboration with the Service Line Director , Vice President, and leadership on key administrative issues, initiatives, and to ... practices, policies and procedures (ie new information system department). + Provides support to staff to enable them to provide safe, cost-effective health care… more
- Cardinal Health (Boston, MA)
- Cardinal Health Sonexus (TM) Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so patients can access, afford, and ... who direct employees in enrollment and eligibility reimbursement for patient support programs + Responsible for the overall direction, coordination, and evaluation… more
- Sunrise Senior Living (Arlington, MA)
- …messages. The Concierge provides an overview of community information to those inquiries in support of the Director of Sales (DOS) and Executive Director ... maintain marketing and move-in packet inventory as needed. + Support the DOS by taking and handling initial inquiry...and residents and encourage and build interest in Sunrise Senior Living. + Assist the DOS with Customer… more
- Beth Israel Lahey Health (Beverly, MA)
- …/ Family Experience strategy and agenda in collaboration with the Executive Director and senior leadership. Identifies annual patient experience initiatives and ... Beverly, Addison Gilbert and the Anna Jaques hospitals reports to the Executive Director of Quality and Patient Safety, and is responsible for Patient Experience… more
- Takeda Pharmaceuticals (Boston, MA)
- …and be empowered to deliver your best. In this highly visible role, the Sr. Director will lead the strategic and analytic aspects of the US Oncology BU's (US OBU's) ... lead the newly formed health economics function. The Sr Director will develop the analytic aspects of the US...and compliance + Chair the Pricing Committee (comprised of senior leadership from sales,patient value & access, marketing, finance… more
- East Boston Neighborhood Health Center (MA)
- …of departmental budgets and capital requests; act as liaison between Administrative Director and senior team members, including the Chief Financial Officer ... services consistent with organizational goals and strategic plans. Promote and support the organization's comprehensive customer satisfaction and feedback… more