- The Hertz Corporation (Tallahassee, FL)
- …contact center operations and continue to transform our service recovery model. As the ** Senior Director of Customer Care & Service Recovery** , you'll own a ... (SLAs, CSAT, cost-per-contact, etc.) + Managing vendor relationships, workforce planning , and technology strategy + Overseeing revenue-generating service channels… more
- Bluestone Physician Services (Fort Myers, FL)
- …coordinate future business with internal resources. This position reports to the Business Director and works collaboratively with their peers to expand the brand in ... achieve growth objectives + Provide leadership and creative thinking through effective planning and decision making to achieve company targets in assigned region +… more