- Health Care Service Corporation (Lancaster, PA)
- …focusing on: + Setting the strategy, and direction to drive high levels of service and retention for all clients within the region + Analyzing monthly reports, ... addresses issues, and communicates findings and suggestions to clients and the senior management team + This will require attending/participating in annual renewal… more
- Oracle (Harrisburg, PA)
- …AI Agent adoption and customer satisfaction. + Measurable improvements in request containment, service efficiency and cost reduction. + On-time delivery of AI ... the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX ...team, collaborating closely with Engineering, User Experience, Sales, Marketing, Services , and Customer Success to deliver AI-driven solutions that… more
- PagerDuty (Harrisburg, PA)
- …with a combination of working in a consulting firm running a team of senior consultants, and leading services or success organizations in a SaaS company. ... are achieving desired outcomes with the company's products or services . + Serve as a voice of the customer...new challenges and the ability to work through uncertainty. Delivery high impacting contributions as well as pursue opportunities… more
- WellSpan Health (York, PA)
- …compliant with contract notification terms, including: annual price increases, change in services , change in sites, etc. Ensures clear and timely communication and ... and Wellbeing programs + Caregiver support via Wellthy + Childcare referral service via Wellthy WellSpan Health's vision is to reimagine healthcare through the… more
- Marriott (Pittsburgh, PA)
- …championing, development, and implementation of property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the ... Provides financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment.… more
- Sunrise Senior Living (Haverford, PA)
- …is to be a part of.** **Job ID** 2025-235523 **JOB OVERVIEW** The Dining Services Director I is responsible for providing outstanding customer service , ... and/or an Executive Chef. In such instances, the Dining Services Director provides overall leadership of the...and flexible hours, available for our customers at peak service delivery days and times **ABOUT SUNRISE**… more
- CSL Behring (King Of Prussia, PA)
- …to adopt and benefit from digital transformation. This role drives agile delivery , change management, and process design to accelerate adoption and value realization ... reengineering, and operating model evolution for digital programs. *Oversee agile delivery frameworks and support scrum teams as needed. *Lead change management… more
- Catalent Pharma Solutions (Philadelphia, PA)
- **Regional Sales Director Clinical Development and Services - Clinical, North America** **Position Summary** The Regional Sales Director Clinical Specialty ... Services within the CSS Segment. The Regional Sales Director is accountable for achieving Revenue, Sales, Quotes and...mind, executing with efficiency always. Quality, safety and on-time delivery is a must to be successful in this… more
- Highmark Health (Pittsburgh, PA)
- **Company :** Highmark Health **Job Description :** **JOB SUMMARY** The HR Shared Services Director leads multiple geographically diverse HR Shared Services ... with a focus on standardization, continuous improvement, and effective service delivery . Responsibilities include managing the planning, resourcing,… more
- University of Pennsylvania (Philadelphia, PA)
- …Managers and shares responsibility with the other Senior Associate Director for implementing the employer services strategy, including business development, ... to inform strategy, improve services , and identify new opportunities. The Senior Associate Director oversees the Employer Engagement team's marketing and… more