• Sr. Program Manager, Advertiser Support…

    Amazon (New York, NY)
    …and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications - ... Description Advertiser Support Products & Services' (SP&S) mission is to...which they never need help. We deeply understand the user experience and pain points with self-service Ads. We… more
    Amazon (05/07/25)
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  • Software Engineer II - Genesys Cloud Omnichannel…

    M&T Bank (Buffalo, NY)
    … with moves adds and changes + Experience with Genesys Cloud CX Incident Management support with end user connectivity issues and cloud issues + Agile ... Genesys Cloud CX & Omni-channel solution designs, development and implementation support . Influences technical direction in the development of new or existing… more
    M&T Bank (02/20/25)
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  • Sr. Product Release Manager, Product Release,…

    Amazon (New York, NY)
    …open product issue resolution. The RM team acts as the guardrail for the end -to- end user and advertiser experience successfully creating and managing ad ... to influence prioritization of product requirements. About the team Senior Product Release Managers leverage user workflow...product portfolio to end -to- end systems, back- end data flows, and user experience. RMs… more
    Amazon (05/08/25)
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  • Lead Operations Analyst (Loan, Payment,…

    KeyBank (Amherst, NY)
    …cause analysis, cross business impact, and arrival at solutions; communicate clearly to end users and key stakeholders. + Support projects that center around ... **JOB BRIEF** Plays a role in providing ongoing production support , project support , business analysis and subject...and processes; acts as first line of contact for user reported inquiries and problems; performs problem reporting, tracking,… more
    KeyBank (05/09/25)
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  • Executive Support - Audio Video Events

    M&T Bank (Buffalo, NY)
    …contract provider for expedient repair/replacement as required + Creating/Managing end - user instructions for the various video/audio configurations within ... and a minimum of 5 years' executive and endpoint user technical support experience, or in lieu...advanced technical skills Excellent customer service skills Experience supporting senior -level staff within an organization Knowledge of audio and… more
    M&T Bank (04/05/25)
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  • Sr UX Manager, Buy with Prime, Consumer Experience

    Amazon (New York, NY)
    …step (even when it doesn't exist yet) * Build and communicate empathy for the end user , aligning cross-functional peers on similar goals * You develop processes ... Description We are looking for a strategic Senior Manager of UX Design to lead a...a diverse team in the delivery of experiences from end to end ( user flows,… more
    Amazon (04/19/25)
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  • Sr. Technical Program Manager - Privacy…

    Amazon (New York, NY)
    Description Amazon is seeking an innovative and high-judgement Senior Technical Program Manager (TPM) to join the Privacy Engineering team in the Amazon Privacy ... for ensuring compliance with high-impact, urgent regulation across Amazon services worldwide. The Senior TPM will own three key pillars: 1) act as the SME for… more
    Amazon (03/08/25)
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  • Salesforce Product Manager PB

    City National Bank (New York, NY)
    …role will collaborate with business leaders, users, in-house developers and third party support to help bring the vision to life. This will include understanding the ... of Salesforce in enabling all major business workflows and user experiences. * Contribute to the development of a...business and technology organization to understand their needs, gain support for initiatives, and assess the impact of those… more
    City National Bank (04/18/25)
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  • Manager - Mixed Methods UX Research

    Cardinal Health (Albany, NY)
    …leaders, develops back- end solutions and capabilities, and improves the front- end experience. User Experience Design creates intuitive digital interfaces ... **_What User Experience Design contributes to Cardinal Health_** Commercial...and supervises professional employees, front line supervisors and/or business support staff + Participates in the development of policies… more
    Cardinal Health (04/01/25)
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  • Product Manager Lead- Credit Card Modernization

    PNC (Madison, NY)
    …to transform our credit card capabilities and customer experience for our customers. As a senior Transformation lead, you will have end to end responsibility ... Manager Lead you will have an exciting opportunity to work as a senior Transformation lead within Retail Lending Card Modernization organization. In this role, you… more
    PNC (03/18/25)
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