- Fannie Mae (Plano, TX)
- …follow-up calls for high profile incidents. * Ensure appropriate functional and management escalation takes place as per the standards and procedures. * Follow up on ... etc. * 6 years of experience as an Incident manager handling incidents, changes and problems in a 24/7...verbal skills. Able to quickly and concisely communicate with senior management on technical issues in non-technical terms and… more
- SKC Communication Products LLC (Dallas, TX)
- …+ Present engineering feedback, product notifications, and best practices information Engineering Manager . + Escalation point person for onsite EQ issues. + ... Title: AV Integration Project Engineer Reports to: Regional Manager Department: Operations Work hours: Between the hours...+ Ability to lead technical client system trainings. + Senior installation lead for complex, high priority, and/or large… more
- SitusAMC (Houston, TX)
- …+ Manage client expectations and serve as primary point of escalation , process clarification, team-related personnel issues, and project coordination for respective ... and other functional responsibilities, and provide recommendations for resolution to upline manager . + Perform QC of completed product and communicate results to… more
- Amazon (Austin, TX)
- …Intelligence? Then we're looking for you! We are seeking a Principal Product Manager Tech to join the Customer Engagement Technology (CET) Team. You will be ... the product portfolio - Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs… more
- Enhanced Protection Services (Dallas, TX)
- …with company standards. Tracks and reports margin and current payroll/billing accuracy to Senior Management on a weekly basis. + Dispatching unarmed, armed and Law ... Show Support Oversight and Management + Ensure the Operations Manager is maintaining accurate transport schedules, vehicle logs, and...incident logs, and billing reports. + Serve as the escalation point for issues arising during live events or… more
- PenFed Credit Union (San Antonio, TX)
- …the highest levels of systems and infrastructure availability. + Interact with senior engineers to identify areas of improvement for operational efficiency. + Work ... the PenFed architecture, and also the current roadmap. + Collaborate with senior engineers and Enterprise Architecture to design systems of high complexity. +… more
- JE Dunn Construction Company (Austin, TX)
- …authority and consults supervisor on other decisions. + Career Path: Senior Aptitude Superintendent **Key Role Responsibilities - Core** APTITUDE SUPERINTENDENT ... for all client and project team communication and issue escalation as it relates to low voltage scopes of...schedule as needed, in conjunction with the Aptitude Project Manager . * May be responsible for tracking and monitoring… more
- Bank of America (Plano, TX)
- …complex technical and analytical issues and effectively communicating results to senior management and Line of Business partners. **Key responsibilities:** + ... review meetings and release activities + Provides point of escalation for team members, peers, and partner teams, and...offered a role with Bank of America, your hiring manager will provide you with information on the in-office… more
- Bank of America (Plano, TX)
- …governance subject matter expertise to support a culture of risk identification, escalation and timely mitigation of compliance and operational risks. This senior ... Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your… more
- PenFed Credit Union (San Antonio, TX)
- …effective adoption of change; coordinate across all channels. + Serve as an escalation point for any issue that cannot be resolved within the established project ... contributed to a positive, team-oriented culture. + Collaborate with executives and senior management to create, prioritize, and define key strategic and tactical… more