- Genesis Healthcare (Norfolk, VA)
- …children at home and in school. With over 38 years of trusted service , our reach spans skilled nursing centers, assisted and independent living facilities, ... one, helping you learn from the best in the field . + **Continuing Education:** Keep growing with free CEUs...and profitable management of respiratory services in sites of service and all assigned contracts. 5. Assists in operationally… more
- Navy Federal Credit Union (Vienna, VA)
- …allows stakeholders to adjust variables such as staffing levels, call volumes, and service level targets. It then projects the effects on metrics like Average Speed ... This model analyzes MSR availability, preferred working hours, and historical service demand to identify opportunities for shift realignment. The goal is… more
- Mass Markets (VA)
- …We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of ... qualities: + Bachelor's degree in Business, Marketing, or related field ; MBA preferred + 10+ years of progressive sales...of progressive sales experience, with 5+ years in a senior leadership role + Proven success in achieving and… more
- Deloitte (Mclean, VA)
- …internship there are ongoing learning events such a lunch and learns, industry/ service line spotlights, and regularly scheduled training offerings designed to help ... our interns develop technical and client service skills. The interns will understand first-hand what a...of the internship. The counselor, typically a manager or senior manager, offers career guidance and feedback. The onboarding… more
- Red Gate Group (Springfield, VA)
- The Red Gate Group, founded in 2006, is a Service -Disabled Veteran-Owned Company based in Chantilly, VA. As an SDVOSB, the Red Gate Group has established a ... Country and Client," reflects our deep commitment to national security and service excellence. As an employer of choice, we offer comprehensive benefits including… more
- Family Dollar (Chesapeake, VA)
- …of performance, innovation, and accountability. + Build a scalable, service -oriented infrastructure team to support Family Dollar's 7,000+ stores, distribution ... productivity platforms. **Vendor & Cost Management** + Manage infrastructure and cloud service providers, contract negotiations, service delivery, and SLAs. +… more
- Deloitte (Richmond, VA)
- …internship there are ongoing learning events such a lunch and learns, industry/ service line spotlights, and regularly scheduled training offerings designed to help ... our interns develop technical and client service skills. The interns will understand first-hand what a...of the internship. The counselor, typically a manager or senior manager, offers career guidance and feedback. The onboarding… more
- Amazon (Arlington, VA)
- …architecture and implementation - Bachelor's degree in Computer Science, Engineering, related field , or equivalent experience - 3+ years of experience as a contact ... center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center...AI framework (eg, Rasa, Dialogflow, Lex, or Azure Bot Service ) at enterprise scale in a contact center environment… more
- TekSynap (Richmond, VA)
- …**RESPONSIBILITIES** + Assist the lead in monitoring and actively managing VTC calls for senior leaders as part of a white-glove service . + Provide both active ... Assist the lead in providing 24/7 onsite support for critical VTC service issues, including fault isolation, performance analysis, and incident management. + Support… more
- Truist (Richmond, VA)
- …anomaly detection, predictive analytics, and automated incident response. Ensure robust service level indicators (SLIs), service level objectives (SLOs), and ... to translate complex technical monitoring data into actionable insights for senior executives and non-technical stakeholders. Strong problem-solving skills with a… more
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