- Deloitte (Mclean, VA)
- …internship there are ongoing learning events such a lunch and learns, industry/ service line spotlights, and regularly scheduled training offerings designed to help ... our interns develop technical and client service skills. The interns will understand first-hand what a...of the internship. The counselor, typically a manager or senior manager, offers career guidance and feedback. The onboarding… more
- Red Gate Group (Springfield, VA)
- The Red Gate Group, founded in 2006, is a Service -Disabled Veteran-Owned Company based in Chantilly, VA. As an SDVOSB, the Red Gate Group has established a ... Country and Client," reflects our deep commitment to national security and service excellence. As an employer of choice, we offer comprehensive benefits including… more
- Family Dollar (Chesapeake, VA)
- …of performance, innovation, and accountability. + Build a scalable, service -oriented infrastructure team to support Family Dollar's 7,000+ stores, distribution ... productivity platforms. **Vendor & Cost Management** + Manage infrastructure and cloud service providers, contract negotiations, service delivery, and SLAs. +… more
- Deloitte (Richmond, VA)
- …internship there are ongoing learning events such a lunch and learns, industry/ service line spotlights, and regularly scheduled training offerings designed to help ... our interns develop technical and client service skills. The interns will understand first-hand what a...of the internship. The counselor, typically a manager or senior manager, offers career guidance and feedback. The onboarding… more
- Amazon (Arlington, VA)
- …architecture and implementation - Bachelor's degree in Computer Science, Engineering, related field , or equivalent experience - 3+ years of experience as a contact ... center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center...AI framework (eg, Rasa, Dialogflow, Lex, or Azure Bot Service ) at enterprise scale in a contact center environment… more
- TekSynap (Richmond, VA)
- …**RESPONSIBILITIES** + Assist the lead in monitoring and actively managing VTC calls for senior leaders as part of a white-glove service . + Provide both active ... Assist the lead in providing 24/7 onsite support for critical VTC service issues, including fault isolation, performance analysis, and incident management. + Support… more
- Truist (Richmond, VA)
- …anomaly detection, predictive analytics, and automated incident response. Ensure robust service level indicators (SLIs), service level objectives (SLOs), and ... to translate complex technical monitoring data into actionable insights for senior executives and non-technical stakeholders. Strong problem-solving skills with a… more
- Mass Markets (VA)
- …We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of ... and opportunities. + Serve as a trusted advisor to senior leadership, providing insights into market trends, competitor analysis,...the below qualities: + Bachelor's degree in a related field ; advanced degree preferred. + At least 12 years… more
- System One (Fairfax, VA)
- …Support the development and implementation of strategic plans to enhance IT service delivery and support the mission-critical operations of the Army Aviation Center ... government regulations and industry best practices, including ITIL, to optimize service delivery and customer satisfaction. + Manage and coordinate cross-functional… more
- Deloitte (Mclean, VA)
- …Tax LLP regional Quality Risk Manager (QRM) network. This network is comprised of senior Tax PPMDs across the country who are critical to our efforts to build ... templates and other potential issues. + Work with client service teams in resolving matters in connection with the...contracting. + Bachelor's degree in accounting, finance, or related field . + One of the following active accreditations obtained:… more