- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …+ Performs Red Hat installation and configuration in Google Cloud Platform service management + Performs Filesystem management + Provides technical expertise and ... contact with users and supervisor/manager regarding status of open or pending service calls. + Assesses and develops long-term strategic goals for production… more
- CoreSite (Reston, VA)
- …technical duties: + Manage Trouble Tickets, Remote Hands Requests and Building Service Requests through resolution. + Manage and complete work order provisioning as ... for maintenance and notifications + Work with the local field operations team to adjust the schedule as appropriate...notifying customers, management and facility teams of alarms and service impacting events. + Manage facilitation of a high… more
- Navy Federal Credit Union (Vienna, VA)
- …allows stakeholders to adjust variables such as staffing levels, call volumes, and service level targets. It then projects the effects on metrics like Average Speed ... forecasting. 4. MSR Shift Optimization Objective: Align Member Services Representative (MSR) shift preferences with business demand to improve satisfaction… more
- Highmark Health (Richmond, VA)
- …aspects of solution delivery across enGen platform, products and service , including affiliation implementations, new external customer implementations, and ongoing ... metrics. **Stakeholder Management** : + Develop and maintain strong relationships with senior management and executive leadership at client organizations. + Act as a… more
- CACI International (Sterling, VA)
- …implementing, and maintaining quality assurance procedures within the IT Service Management (ITSM) framework, focusing on network request fulfillment. ... Provide regular reports on quality assurance activities, findings, and recommendations to senior management. + Work closely with ITSM process owners to ensure… more
- Amazon (Arlington, VA)
- …a team to deliver results. The Construction Manager will serve as Amazon's representative and direct point of interface with Developers and General Contractors, as ... contracts are fit for purpose, cost effective, and incorporate appropriate Service Level Agreements * Provide overall site management, coordination, planning,… more
- Sciolex Corporation (Chantilly, VA)
- …fast-growing defense contractor focused on providing the US Government a level of service that surpasses the epitome of excellence. Our core services include systems ... support, and administrative assistance. From our humble beginning as a small Service Disabled, Veteran Owned Small Business in Chantilly, VA, Sciolex Corporation is… more
- PenFed Credit Union (Henrico, VA)
- …combination of education and experience is considered. + BS degree in a related field or combination of education and experience that provides a level of skill and ... years' progressively responsible experience (including at least 5 in a senior /executive role) in residential real estate brokerage with additional representative… more
- Sciolex Corporation (Chantilly, VA)
- …fast-growing defense contractor focused on providing the US Government a level of service that surpasses the epitome of excellence. Our core services include systems ... support, and administrative assistance. From our humble beginning as a small Service Disabled, Veteran Owned Small Business in Chantilly, VA, Sciolex Corporation is… more
- Jacobs (Arlington, VA)
- …This position will be working with our Federal group as an owner's representative on exciting projects. The Interior Designer shall provide project planning support, ... real estate, and leasing of large and complex construction projects. The Senior Interior Designer shall participate in the design and construction processes and… more