- CACI International (Sterling, VA)
- …spares program + Requires minimal guidance and direction from more senior level technicians, specialists, and managers. + Provide procurement and integrated ... on integrated teams. **Qualifications:** _Required:_ + Bachelor's Degree in a related field or equivalent work experience + 5+ years' of work experience in… more
- Navy Federal Credit Union (Vienna, VA)
- …allows stakeholders to adjust variables such as staffing levels, call volumes, and service level targets. It then projects the effects on metrics like Average Speed ... forecasting. 4. MSR Shift Optimization Objective: Align Member Services Representative (MSR) shift preferences with business demand to improve satisfaction… more
- Truist (Richmond, VA)
- …anomaly detection, predictive analytics, and automated incident response. Ensure robust service level indicators (SLIs), service level objectives (SLOs), and ... to translate complex technical monitoring data into actionable insights for senior executives and non-technical stakeholders. Strong problem-solving skills with a… more
- System One (Fairfax, VA)
- …for contractual matters, facilitating coordination with the Contracting Officer Representative . + Support the development and implementation of strategic plans ... to enhance IT service delivery and support the mission-critical operations of the...of Defense + Developing written and verbal presentations to Senior Ranking Government officials. Education and Credentials + Education:… more
- PenFed Credit Union (Reston, VA)
- …be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members ... combination of education and experience is considered. + BS degree in a related field or combination of education and experience that provides a level of skill and… more
- WSP USA (Virginia Beach, VA)
- …and audits of the construction work. Tasks may include: + Serves as a senior representative and provides practical expertise in construction aspects of the ... of ITS + Bachelors Degree in Construction, Engineering, or a related field or equivalent experience + Knowledge of construction means, methods, techniques, and… more
- CACI International (Sterling, VA)
- …implementing, and maintaining quality assurance procedures within the IT Service Management (ITSM) framework, focusing on network request fulfillment. ... Provide regular reports on quality assurance activities, findings, and recommendations to senior management. + Work closely with ITSM process owners to ensure… more
- Sciolex Corporation (Chantilly, VA)
- …fast-growing defense contractor focused on providing the US Government a level of service that surpasses the epitome of excellence. Our core services include systems ... support, and administrative assistance. From our humble beginning as a small Service Disabled, Veteran Owned Small Business in Chantilly, VA, Sciolex Corporation is… more
- Sciolex Corporation (Chantilly, VA)
- …fast-growing defense contractor focused on providing the US Government a level of service that surpasses the epitome of excellence. Our core services include systems ... support, and administrative assistance. From our humble beginning as a small Service Disabled, Veteran Owned Small Business in Chantilly, VA, Sciolex Corporation is… more
- Service Source (Oakton, VA)
- …Experience, and Certification(s) + Bachelor's degree in business administration or related field required. + Minimum of five (5) years' experience in business ... time throughout the US is required. + Knowledge of AbilityOne Program, Service Contract Act (SCA), FAR, and government procurement processes preferred. + Experience… more