- ABBTECH Professional Resources, Inc. (Norfolk, VA)
- ** Senior Customer Technical Support Specialist ( Help Desk )** + Six (6) years of professional experience in Industry, Federal or DoD Help Desk Support ... using a help desk tool such as BMC's Remedy or ServiceNow + This position is required to be designated as IAT III level with a T5 (Top Secret Clearance). + This program requires US Citizenship **Position Details:** + Pay Rate / Range:_$45-60/hr _The… more
- The Computer Merchant, LTD. (Reston, VA)
- …of Justice. The program provides a range of IT services, including help desk , deskside support, Windows workstation engineering and maintenance, managed ... where a ticket has been dispatched from the Service Desk or identified by the on-site user base *...support staff will also provide technical support to the senior management offices and senior leadership offices… more
- Red River (Chantilly, VA)
- …the team's overall success. + Escalate recurring or unresolved issues to team leads or senior staff to help identify and resolve root causes. + Collaborate with ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in… more
- SMX (Dahlgren, VA)
- Senior Help Desk Specialist (4406)at SMX(View all jobs) (https://www.smxtech.com/careers/) Dahlgren, VA SMX is looking for a highly motivated Senior ... Naval Surface Warfare Center Dahlgren Division (NSWCDD) in Dahlgren, VA. The Senior Help Desk Specialist will provide advanced technical support within the… more
- TekSynap (Dahlgren, VA)
- …Qualifications** TheTekSynap is seeking a ** Senior Customer Technical Support Specialist ( Help Desk ).** The Senior Customer Technical Support Specialist ... and resolving complex IT service requests and incidents using enterprise help desk tools. The incumbent ensurestimelyandaccurateproblem resolution, system… more
- Watershed Security (Dahlgren, VA)
- …experiencing. Watershed is looking for a Senior Customer Technical Support Specialist ( Help Desk ) to support Naval Surface Warfare Center Dahlgren, VA. Must ... have Six (6) years of professional experience in Industry, Federal or DoD Help Desk Support using a help desk tool such as BMC's Remedy or ServiceNow.… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... to our nation. SecuriGence is seeking a **Tier 1 Help Desk Analyst** to help ...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination...and tuition reimbursement. + Open and transparent communication with senior leadership as well as local office management. **We… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …degree in Information Technology preferred. + -5-8 years in customer support or help desk for personal computers and software applications + -5+ year(s) ... As the entry point for customer's, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...in mentoring junior team members and accepts mentoring from senior team members. + Has a focus on continuous… more
