• Senior Analyst, Service Desk…

    City of New York (New York, NY)
    Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...responding to incoming inquiries - - through our ticketing system - - related to MOCS systems … more
    City of New York (06/12/25)
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  • Assistant Director, Service Desk Operations

    City of New York (New York, NY)
    …flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when necessary. ... ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and...can provide quality customer service on procurement, contracting and system related issues. Strengthen staff knowledge of the procurement… more
    City of New York (06/12/25)
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  • Director, Deal Desk

    Comcast (New York, NY)
    …a Comcast Company, is looking for a strategic leader for our expanding Deal Desk function. The Director, Deal Desk will be a data-driven leader, responsible ... for leading the Deal Desk team across our supply and demand verticals. This...visibility role working with various internal customers including FreeWheel's senior leadership team, and will report to the Executive… more
    Comcast (07/10/25)
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  • Help Desk Analyst

    New York Times (New York, NY)
    …on making journalism so good that it's worth paying for. About the Role As a Help Desk Analyst, you will provide infrastructure IT support services for The New ... support, and end-user training. You will report to the Senior Manager, End-user Support. Shift Details: Monday, Thursday, Saturday,...2+ years of experience in the field of IT Help Desk and/or computer support. + 1+… more
    New York Times (07/24/25)
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  • Technical Account Manager - ADSP, Supply…

    Amazon (New York, NY)
    …focus on the customer, you've come to the right place. The Amazon Ads Supply Desk is powered by a team of supply experts who are tasked with curating, recommending, ... seeking a Technical Account Manager (TAM) for the Supply Desk team. In this role, you will partner with...best practices. - Build robust and complex SOPs which help bring solutions to stakeholders and customers - Engage… more
    Amazon (07/15/25)
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  • Global Service Desk Manager

    International Rescue Committee (New York, NY)
    Requisition ID: req58954 Job Title: Global Service Desk Manager Sector: Information Technology Employment Category: Regular Employment Type: Full-Time Gross ... Hybrid Job Description Job Overview/Summary: In the Global Service Desk Manager role you will be at the forefront...be crucial in maintaining IRC's esteemed reputation in providing help to our clients. Major Responsibilities: People Management +… more
    International Rescue Committee (07/30/25)
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  • Senior Network & Systems Technician…

    Capital Region BOCES (Albany, NY)
    …and desktop). + Diagnosing computer and network problems on-site or by assisting help desk staff with user telephone consultations. + Working with vendors ... participating in the identification and correction of network and system problems. Incumbent is also involved in the receipt...computer equipment. This class differs from the Network and Systems Technician in that the Senior level… more
    Capital Region BOCES (07/19/25)
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  • Senior Systems Programmer/Analyst…

    Herkimer County Community College (Herkimer, NY)
    …Wed Mar 26 2025 Job Description: Herkimer College seeks qualified applicants for a Senior Systems Programmer/Analyst (Banner). The Senior Systems ... to supervisor for strategic planning. Provides limited oversight of Systems Programmer/Analysts with respect to system analysis,... integrity, security, and patch management. + Assist with Help Desk requests where applicable. + Develop… more
    Herkimer County Community College (06/25/25)
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  • Senior Business Systems Analyst…

    Eliassen Group (Albany, NY)
    ** Senior Business Systems Analyst - Commercial Loans**...+ Respond to escalated calls from users and the help desk + Assists in the support of ... mortgage application and its' data warehouse model. Provide solutions for system support and enhancement requests. Provide basic application support for internal… more
    Eliassen Group (07/25/25)
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  • Senior Operations Manager, International

    New York Times (New York, NY)
    …the operations manager as assigned, including general day-to-day operations. + Build systems and standardize operations for the international desk across hubs ... New York Times is to seek the truth and help people understand the world. That means independent journalism...so good that it's worth paying for. The International Desk of The New York Times is looking for… more
    New York Times (06/24/25)
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