- Chenega Corporation (Arlington, VA)
- …desk processes, procedures, and knowledge base articles. + Manage and maintain the help desk ticketing system , ensuring accurate tracking, and reporting ... ITIL framework and best practices. + Experience with Jira help desk ticketing systems and...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- General Dynamics Information Technology (Arlington, VA)
- …special projects as required. + Use the ticketing system to: + Proactively check help desk queue for new emails and create and assign tickets for those ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help ...Tier 2 IT operations control support using ITSM ticketing system such ServiceNow in the form of systems… more
- Owens & Minor (Richmond, VA)
- …such as experience, skills, education and location. **Position Summary** The Sr. Pricing & Deal Desk Analyst is a critical support role within the Deal Desk & ... with Finance, Sales, Marketing, and other stakeholders to complete the Deal Desk Pricing functions. **_*Current US Residents Only / **Preference to residents… more
- Rocket Software (Richmond, VA)
- …truly BELIEVE in what they're doing!** **Job Description Summary:** The Deal Desk Specialist is a critical operational role within Rocket' Software Global Sales ... transactions. This role serves as a foundational position within the Deal Desk career path, providing opportunities to develop skills, gain experience, and… more
- NTT America, Inc. (Ashburn, VA)
- …and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors to ... 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + Answers company… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …**Minimum Qualifications:** + 0-2 years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer service or public relations ... issues, requests. As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Cambridge International Systems Inc (Mclean, VA)
- …complex obstacles! Cambridge International Systems , Inc. has a full-time Senior Systems Administrator opportunity available based in McLean, VA. Qualified ... clearance. ROLE RESPONSIBILTIES + Maintains smooth operation of multi-user computer systems , including coordination with network engineers. + Monitors and manages … more
- Steampunk (Mclean, VA)
- …program._ Refer a Friend (https://careers-steampunk.icims.com/jobs/6552/ senior - systems -engineer/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336029103) **Need ... and our clients to thrive. We're looking for a ** Senior Systems Engineer** who's not only a...and Enterprise Apps + **3+ years** managing or mentoring support/ help desk teams + Strong expertise in… more
- Serco (Crystal City, VA)
- …of the F-35 program, to include development, production, and sustainment. Our Senior Air Systems Requirements Analystposition is located in Crystal City, ... Technology exploration, for all elements of the F-35 Air System . Our Tech Planning Analyst supports FCAT in leading,...of the US Services and International Partner countries. Our Senior Air Systems Requirements Analyst serves as… more
- ManTech (Chantilly, VA)
- …include but are not limited to:** + Providing end-user support to personnel utilizing ITD IT systems . + Triaging help desk tickets for a broad range of ... **MANTECH** seeks a motivated, career and customer-oriented ** Senior ** **IT Systems Administrator** to join...8570.01-M certification. + Experience with Windows and Linux operating systems . + Experience providing help - desk … more
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