- CVS Health (St. Paul, MN)
- …risks. + Additional responsibilities include: + Represent application helpdesk effectively in cross-functional ticket resolution processes, demonstrating ... understanding of applications and processes. + Apply specialized application knowledge to ticket triage and resolution processes to ensure no member access to care issues. + Apply specialized application knowledge to testing processes to ensure no member… more
- Robert Half Technology (St. Louis Park, MN)
- Description We are looking for a dedicated Help Desk Analyst to join our team. In this role, you will serve as the first point of contact for technical support, ... * Maintain detailed records of customer interactions and resolutions within the helpdesk ticketing system. * Escalate complex technical problems to senior … more
- Lightsource bp (Denver, MN)
- …bp was fully acquired by bp in 2024. **Summary** The IT Support analyst is responsible for delivering end-to-end support in accordance with IT service level ... a follow the sun service. **Duties and Responsibilities** * Provide first line helpdesk service, support and advice to users on hardware and software issues *… more
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