• Product Implementation Senior…

    CVS Health (Albany, NY)
    …risks. + Additional responsibilities include: + Represent application helpdesk effectively in cross-functional ticket resolution processes, demonstrating ... understanding of applications and processes. + Apply specialized application knowledge to ticket triage and resolution processes to ensure no member access to care issues. + Apply specialized application knowledge to testing processes to ensure no member… more
    CVS Health (08/03/25)
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  • Business Program Analyst

    City of New York (New York, NY)
    …is recruiting for one (1) Associate Staff Analysts to function as a Business Program Analyst , who will: - Collaborate with the senior programming analyst in ... Description APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE STAFF ANALYST CIVIL SERVICE TITLE, Human Resources Solutions (HRS) support...Integrity (CWSI) Unit by opening a OPA HR Payroll Helpdesk Remedy ticket. Remedy tickets require full details of… more
    City of New York (05/14/25)
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  • Data Systems Analyst

    City of New York (New York, NY)
    …school or working. The Workforce Connect division is seeking aa Data Systems Analyst to join the Workforce Policy, Integration and Operations team, to offer ... day-to-day support to the Senior Director. Specifically, this role will help the PIO...process of requesting and tracking system enhancements and The Analyst will represent the work unit at meetings and… more
    City of New York (06/18/25)
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  • IT - Service Management and Production Control…

    City of New York (New York, NY)
    …Service Management (ITSM) Manager, the Service Management and Production Control Analyst will be responsible for managing Production Control operations, System ... Remedy Service Desk, ZenDesk etc.) for creating and managing helpdesk tickets - Minimum 2+ years of experience with...Dashboard Reports, Summary Reports, and KPI reports for the senior management for further analysis using Service Desk Tools… more
    City of New York (07/19/25)
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  • Infrastructure Manager

    TEKsystems (New York, NY)
    …Manage IT Infrastructure technical team, including but not limited to, Network Administrator, Helpdesk team, and the Systems and Security Analyst . + Conduct ... Trusted Thought Partner: Act as a trusted thought partner to senior leadership, contributing to high-level decision-making processes and offering innovative… more
    TEKsystems (07/30/25)
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