- M&T Bank (Williamsville, NY)
- … Quality Assurance Manager , you will lead a high-impact team within our Customer Advocacy division, focusing on the most critical and escalated customer ... Excellence:** Identify trends, recommend improvements, and implement solutions that elevate customer advocacy and reduce risk. + **Collaborate Across… more
- NTT America, Inc. (Albany, NY)
- …Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Senior Customer Success Manager ** is a skilled individual contributor ... accounts, with a focus on operational excellence and customer satisfaction. In this role, the Senior ...opportunities for optimization, growth, and innovation in service delivery. ** Customer Advocacy and Escalation Management** . Act… more
- DoorDash (New York, NY)
- About the Team The Customer Success team at SevenRooms is the heartbeat of our customers. We're a diverse, global group of empathetic relationship builders, curious ... of our product, data, and our customers' business goals. We are customer -obsessed and thrive on turning challenges into long-term success. About the Role… more
- Capital One (Albany, NY)
- Senior Manager , Product Management (Enterprise Website) - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has ... engage with our data and cloud solutions. As the Senior Manager , Product Management for our enterprise...from the buyer's journey (lead generation) through to the customer journey ( advocacy ). We seek a leader… more
- RiseBoro Homecare Inc. (Brooklyn, NY)
- …Under the general supervision of the Supportive Housing Programs Supervisor, the Case Manager at Bethany Senior Terraces is responsible for providing ongoing ... services for frail elderly tenants exiting shelters into permanent affordable housing. The Case Manager will be part of a team that connects tenants to the health… more
- Teradata (Albany, NY)
- …fully integrate data across the enterprise. **What You'll Do** We are seeking a Senior Manager , Content & Creative to serve as the day-to-day storytelling and ... that enable regions and GTM teams to execute consistently without dilution. The Senior Manager is both maker and orchestrator-partnering closely with Brand,… more
- Capital One (Albany, NY)
- Senior Manager , Digital Content Strategy &...the buyer's journey (discovery and lead gen) to the customer journey (education and advocacy ). We seek ... One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology...engage with our data and cloud solutions. As the Senior Manager , Digital Content Strategy & Organic… more
- CVS Health (New York, NY)
- …making a meaningful impact on the lives of our customers. **Position Overview:** As the ** Senior Manager of Retail Brand Experience Strategy** , you will play a ... strong partnerships and influence across multiple functions and levels, including Customer Advocacy /Insights, Store Operations, Field Leadership, Creative, Store… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- **Job Summary** ** Senior Manager , Digital Content and Social Strategy** Position Overview The Senior Manager , Digital Content & Social Strategy is ... that elevate our corporate voice, strengthen reputation, and build advocacy for our science, our leadership, and our commitment...to the Director of Corporate Brand and Reputation, the Senior Manager leads corporate website governance, social… more
- US Bank (New York, NY)
- …product strategy and staying one step ahead of evolving economic, technological, and customer needs. As a Product Manager , you will: -Identify, analyze and ... goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products,...AI agents acting on behalf of users. As a Senior Product Manager , you will shape the… more