- Oracle (Sacramento, CA)
- …and launch plans for AI Agent solutions. + Define success metrics and analytics to monitor AI Agent adoption, customer satisfaction, and business impact. ... for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX... service channels, considering end user, service rep, service manager , and AI builder personas. + Partner with Marketing… more
- Ross Stores, Inc. (Dublin, CA)
- …learning opportunities and development for our teams\. **GENERAL PURPOSE:** The Manager , Business Intelligence will conduct critical strategic analysis for the ... stakeholders and Stores Leadership\. The candidate will utilize their training in analytics to accurately and efficiently process large amounts of data, revealing… more
- Oracle (Sacramento, CA)
- …Role** We are looking for an experienced Security Technical Program Manager who is proactive, results-oriented, and demonstrates strong ownership and accountability. ... The successful candidate will have extensive experience engaging with senior security and technology leaders, as well as their operations teams. You should possess a… more
- Capital One (Sacramento, CA)
- Sr Business Manager , Concierge Economics (Remote - Eligible) This Senior Manager will serve as a critical leader on Concierge's Strategy & Analytics ... Velocity Black business and Capital One Concierge, to drive customer outcomes and business value in both domains. To...to translate this analysis into compelling narratives for the senior -most leaders of the company. Projects in this role… more
- Palo Alto Networks (Santa Clara, CA)
- …skilled professional to join its Global Customer Services (GCS) Finance team as a Senior Finance Manager reporting to the Senior Director of GCS Finance. ... with a focus on maximizing shareholder value + Business partner with senior executives in the customer service organization. Improve business performance… more
- Intuit (Mountain View, CA)
- …we accelerate business performance through product-led growth. By combining deep analytics , customer discovery, rapid experimentation, and platform investments, ... reflects business impact. + Data-Informed Experimentation and Innovation + Leverage deep analytics and customer insights to uncover growth opportunities and… more
- CH Robinson (Orange, CA)
- …CH Robinson's core freight forwarding and logistics services across a broad and diverse customer base. As the Manager , Regional Sales you will be central to ... CH Robinson is currently seeking a dynamic Manager , Regional Sales for our Global Forwarding division...or university + Knowledge of CH Robinson's carrier and customer facing business, pricing, and analytics +… more
- Coinbase (Sacramento, CA)
- …Coinbase delivers customer service. This role will own the entire analytics and experimentation framework for the customer support funnel, guide investment ... that influence company strategy. * Drive organizational initiatives to scale customer experience analytics through better systems, automation, and governance.… more
- RELX INC (Sacramento, CA)
- …employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has ... individual legal use case. About the Role The General Manager (GM) of State Net will lead the strategic,...ownership and be accountable for driving growth, profitability, and customer satisfaction across the business. The GM will oversee… more
- Capital One (Sacramento, CA)
- Manager , Product Manager : AI/ML - Velocity Black (Remote) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. Velocity Black, a Capital One company,… more