- Coinbase (Sacramento, CA)
- …Coinbase delivers customer service. This role will own the entire analytics and experimentation framework for the customer support funnel, guide investment ... that influence company strategy. * Drive organizational initiatives to scale customer experience analytics through better systems, automation, and governance.… more
- Zoom (Santa Barbara, CA)
- What you can expect We are looking for a Senior Product Manager , Conversational AI Evaluation, Metrics & Quality to lead the strategy, roadmap, and execution for ... Design to translate data into features that elevate contact center quality and customer experience. About the Team The Zoom Virtual Agent team is dedicated to… more
- RELX INC (Sacramento, CA)
- …employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has ... individual legal use case. About the Role The General Manager (GM) of State Net will lead the strategic,...ownership and be accountable for driving growth, profitability, and customer satisfaction across the business. The GM will oversee… more
- Intuit (San Diego, CA)
- …Collaborate effectively with senior leadership, engineering, product management, design, analytics , and Customer Success business partners to align on ... Customer Success organization as a BSA Group Manager within the highly talented Expert Network BSA team....across teams to deliver tangible outcomes. You will engage senior leaders in highly matrixed organizations, consistently show a… more
- Amazon (Hawthorne, CA)
- …for products designed to reduce crime in neighborhoods? Ring is looking for a Program Manager who is customer obsessed, has a bias for action, and wants to ... Description Are you a passionate, self-starting Program Manager interested in facilitating Alpha, Beta, and Delta...products to market. In this role, you'll leverage AI-powered analytics tools to accelerate data processing and surface insights… more
- C&S Wholesale Grocers, Inc. (Stockton, CA)
- **Position Overview** The Senior Manager of Customer Operations will lead a team of detail-driven associates in the planning and execution of customer ... of integrating new business into the overall network. The Senior Manager of Customer Operations...Analytics and process improvement,Detailed oriented,Proven success in a customer facing role. Superior customer service and… more
- Anywhere Real Estate (Los Angeles, CA)
- …Consultants and team members in developing pricing scenarios, adopting analytics , and balancing new business opportunities with corporate profitability guidelines. ... . Build and implement advanced analytics tools and processes to support pricing decisions, revenue...with Sales, Marketing, Product, Supply Chain, Account Management, and Senior Management to identify opportunities for pricing innovation, position… more
- Sony Pictures Entertainment (Culver City, CA)
- …a streaming service that operates on BRAVIA TVs and PlayStation consoles. We are seeking a Senior Manager , Insights & Product to help shape the future of our DTC ... holistic insights toolkit-primary research (quant & qual), viewing and consumption analytics , social insights, UX research, and data platforms-to answer complex… more
- Amazon (Hawthorne, CA)
- Description Ring is seeking an innovative Demand Planning Manager to help lead our AI transformation journey within our device portfolio planning. We're looking for ... through the exploration and adoption of machine learning and predictive analytics -Pioneer the development of AI-enhanced tools and methodologies to transform… more
- Intuit (Mountain View, CA)
- …truly matter. Behind the scenes, this innovation is fueled by our Data and Analytics Foundation team, stewarding a vast ecosystem of more than 60 petabytes of data. ... We are looking for a Principal Technical Program Manager to help lead this transformation-someone who thrives on tackling complex problems, shaping powerful tools… more