- USAA (San Antonio, TX)
- …There are 2 positions available. As a dedicated, **Business Process Owner Senior ** you will plan, direct, and coordinate activities for complex processes, including ... Claims Litigations.** **What you'll do:** + Develop and implement strategic customer specific business process program plans that align with enterprise strategy… more
- Capital One (Houston, TX)
- …risks, and ensuring all deliverables meet regulatory and organizational standards. The Senior Project Manager actively escalates customer -impacting issues ... ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We...company - and a great place to work.** **The Senior Project Manager for the Discover Debit… more
- Capital One (Houston, TX)
- Sr. Manager , Product Manager - Pulse ** Senior Manager , Product Management** **Product Management at Capital One is a booming, vibrant craft that requires ... excellence and leveraging technology for both immediate and long-term value.** **The Senior Manager Product Management acts as a servant leader, guiding… more
- Oracle (Austin, TX)
- …and launch plans for AI Agent solutions. + Define success metrics and analytics to monitor AI Agent adoption, customer satisfaction, and business impact. ... for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX... service channels, considering end user, service rep, service manager , and AI builder personas. + Partner with Marketing… more
- Oracle (Austin, TX)
- …Role** We are looking for an experienced Security Technical Program Manager who is proactive, results-oriented, and demonstrates strong ownership and accountability. ... The successful candidate will have extensive experience engaging with senior security and technology leaders, as well as their operations teams. You should possess a… more
- Capital One (Austin, TX)
- Sr Business Manager , Concierge Economics (Remote - Eligible) This Senior Manager will serve as a critical leader on Concierge's Strategy & Analytics ... Velocity Black business and Capital One Concierge, to drive customer outcomes and business value in both domains. To...to translate this analysis into compelling narratives for the senior -most leaders of the company. Projects in this role… more
- Coinbase (Austin, TX)
- …Coinbase delivers customer service. This role will own the entire analytics and experimentation framework for the customer support funnel, guide investment ... that influence company strategy. * Drive organizational initiatives to scale customer experience analytics through better systems, automation, and governance.… more
- DXC Technology (Plano, TX)
- …back offices- while facilitating customer experience transformation **Role Overview** The Senior Manager , Account Executive - Insurance (Life & Annuities) is ... insights/ analytics solutions + Automation and AI-enhanced workflows + Customer experience initiatives. **Forecasting & Strategic Account Planning** + Manage… more
- JPMorgan Chase (Plano, TX)
- …process and contributing to the discovery of innovative solutions that address customer needs. You will also work closely with the product management team ... ensuring timely and successful product launches + Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and … more
- Xylem (Carrollton, TX)
- …We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Xylem is hiring a ... Regional Sales Manager -Texas! Xylem, a leading global water technology company and...standards and regulations, and reporting on sales performance to senior leadership. Strong leadership and management skills, extensive knowledge… more
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