- SMBC (New York, NY)
- …tier and drive the management of end user accounts. Create incremental customer value through the origination and deployment of initiatives that increase acceptance ... assess sales / client services. Attend and/or frequently host / present at senior industry conferences, prominent business forums, trade shows, etc. to deepen /… more
- CenterWell (Albany, NY)
- …our caring community and help us put health first** The Lead - Medicaid Customer Success oversees strategy and operations for multiple Medicaid markets. This role is ... identify opportunities and implement program improvements to enhance our member and customer experience. + Partner with market, government affairs teams, sales teams… more
- Amazon (New York, NY)
- Description We are seeking a proactive and customer -obsessed Senior Technical Customer Solutions Manager to drive post-launch success for Amazon Buy with ... to deepen the merchant's engagement and adoption of our products. Post-Launch Customer Success Management: - Partner with Account Management team to understand their… more
- MongoDB (New York, NY)
- …+ ITIL Best Practices and Incident Management: + Collaborate with the Operations Senior Manager and GET Engineering to implement and enforce ITIL best ... team members, fostering a culture of innovation, collaboration, and data -driven decision-making + Work closely with the Senior...Senior Director of GET and the Asset Management Senior Manager to manage the global support… more
- Project Renewal, Inc. (New York, NY)
- …Support + As part of the Payroll/HRIS team, work to prepare and verify biweekly payroll data in coordination with Senior Manager Payroll & HRIS, and Dayforce ... Resources Reports to: Interim VP of Human Resources & Senior Manager , Payroll & HRIS. Location: Hybrid...the team supporting the agency's payroll processing and HRIS data management. This position plays a key role in… more
- University of Rochester (Rochester, NY)
- …of the neurology practice. This position provides direct support to the Senior Practice Manager and oversees front-end operations including patient scheduling, ... patient service, and compliance with departmental policies. **ESSENTIAL FUNCTIONS** + Supports Senior Practice Manager , OAR and OAR Leads assisting in overseeing… more
- Ford Motor Company (Albany, NY)
- …enhance sales efficiency and customer experience. + Create comprehensive, data -driven presentations for business partners and senior leadership to implement ... our customers. **In this position ** The Global Digital Dealer Tools Experience- Senior Manager will collaborate closely with dealer operations and product… more
- Sunrise Senior Living (Mount Vernon, NY)
- **When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will ... meaningful ways to serve, grow, and shine together.** **Sunrise Senior Living was again certified as a Great Place...the organization's vision and values. + Communicate a clear, customer focused vision, based upon a Resident Centered Model… more
- CVS Health (New York, NY)
- …performance against KPIs and identify opportunities for improvement to Senior Manager based on performance * Perform data analysis on new/existing solution ... materials with cross-functional Communications partnership for key touchpoints. * Partner with Senior Manager to communicate plans, risks, and opportunities from… more
- MTA (New York, NY)
- …systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Summary of Job The purpose of this ... for MTA's business in all areas that utilize technology (Corporate, Customer Facing and Informational, Fare Payment/PCI, Operational Technologies, 3rd Party Managed,… more