- LinkedIn (New York, NY)
- …office on select days, as determined by the business needs of the team. The Senior Customer Success Manager (CSM) partners closely with their assigned sales ... and industry metrics to derive insights and use these to drive greater customer engagement and adoption. + Agree on business objectives and goals with customers… more
- Microsoft Corporation (New York, NY)
- …team unit members and business partners who are supporting customer success. The Senior Customer Success Account Manager builds and executes shared plans ... We are looking for a highly motivated and passionate ** Senior ** ** Customer Success Account Manager ... cloud engagements. This will be done by providing cross- engagement oversight, resource orchestration, and blocker escalation, all while… more
- Binghamton University (Binghamton, NY)
- …(SL-4) Salary: $68,000-$70,000 (commensurate with experience) Binghamton University is seeking an Engagement and Events Manager to join the Harpur College of ... coordination with Harpur Constituent Relations and Harpur Edge. The Engagement and Events Manager works closely with...donor-funded scholarships and awards. + Supervision + Assist the Senior Assistant Director and the Director in Harpur Edge… more
- American Express (New York, NY)
- …and maximizing results. **How will you make an impact in this role?** This Senior Manager position is an advertiser-facing subject matter expert responsible for ... and Resy businesses, US Consumer Banking, and best-in-class marketing programs across customer , prospect, and partner channels. The USCS team is focused on making… more
- Cornerstone onDemand (New York, NY)
- **About the Role:** As a Senior Customer Support Manager , you will lead a high-performing team responsible for delivering "white-glove," proactive support ... SaaS customers. Your emphasis will be on operational excellence, leveraging advanced customer support tools and data analysis to drive strategic initiatives and… more
- S&P Global (New York, NY)
- …the corporate segment. **Responsibilities and Impact:** + Leadproactiveand innovative customer engagement initiatives in close collaboration withMarketing, ... roadmaps by surfacing customer insights and trends. + Evolve the digital customer engagement strategy to scale impact across the userbase. Leverage webinars,… more
- Persado (New York, NY)
- …Best Places To Work in 2021, 2022 & 2024. What We Are Looking For As a Senior Customer Success Manager , you will partner with customers to drive value ... metrics, and identify growth opportunities. What You Will Work On + Drive customer engagement and adoption of Persado, serving as the lead day to day contact… more
- DoorDash (New York, NY)
- …strategies, and improve overall product adoption. + Churn Risk Management. Track customer engagement through data tools (eg, Looker, Totango) to identify ... growth objectives and providing ongoing coaching and support. + Customer Retention & Engagement . Drive user adoption and retention by developing best practices… more
- MTA (New York, NY)
- Senior Manager , Program Delivery & Process Management Job ID: 13722 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: ... Delivery Date Posted: Nov 11, 2025 Description POSTING NO. 13722 JOB TITLE: Senior Manager Program Delivery & Process Management DEPT/DIV: People Department WORK… more
- Navient (Albany, NY)
- …about our mission, read more below, and let's build something great together! **The Senior Lifecycle Marketing Manager position will report to the Director of ... Performance Marketing.** **As the Senior Lifecycle Marketing Manager , you will:** +... journey and executing lifecycle campaigns that drive deeper engagement , retention, and customer lifetime value across… more