- Coinbase (Albany, NY)
- …We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- DoorDash (New York, NY)
- …experience , AI, and behavioral science. You will report into the Senior Design Manager for our Customer Experience and Integrity team in our Design ... product strategy and we deeply believe that the best customer experience is the key to our...We're excited about you because + You are a senior -level IC with 5+ years of work experience… more
- American Express (New York, NY)
- …experiences + Design and deliver reporting for the enterprise to track Digital Customer Experience results + Contribute to evolution of operating model, ... products and the end to end management of proprietary customer experiences. The Sr. Manager , Proprietary Digital...& leader with a passion to create the best customer experience for our Card Members +… more
- NTT America, Inc. (Albany, NY)
- …Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Senior Customer Success Manager ** is a skilled individual contributor ... accounts, with a focus on operational excellence and customer satisfaction. In this role, the Senior ...with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact**… more
- Hilton (Albany, NY)
- … Customer Care Team that is revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you will strive to ... Reservations and Customer Care \(HRCC\) organization\. The Senior Manager will collaborate with other project...Experience leading strategic initiatives with corporate teams and senior leadership + Travel less than 10% **It would… more
- Capital One (Albany, NY)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with horizontal cybersecurity expertise to...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Renaissance (Buffalo, NY)
- …strive for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within the ... state contracts, ensuring compliance with regulatory requirements, operational excellence, and sustained customer trust. The Senior Program Manager serves as… more
- Capital One (New York, NY)
- Senior Manager , Know Your Customer (KYC) Advisory Governance The Senior Manager , Know Your Customer (KYC) Advisory Governance performs a key risk ... and guidance. While working within the Compliance Management Program framework, the Senior Manager is responsible for delivering quality results, providing… more
- eightfold.ai (New York, NY)
- …an amazing growth story - Eightfold is the place to be! About the Role The Senior Customer Success Manager - Public Sector role at Eightfold is responsible ... play-books to help our customers scale adoption and usage while achieving their goals. The Senior Customer Success Manager - Public Sector will become a… more
- MongoDB (New York, NY)
- Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for ... office. **Our ideal candidate will have:** + 7+ years experience working in Customer Success, Account Management,...Success + Forecast expected churn and growth to your senior leadership team + Help interview, onboard and ramp… more