- SCI Shared Resources, LLC (Houston, TX)
- …our associates. Consider the possibilities of joining a Great Place to Work! The Senior Manager Customer Experience is responsible for implementing ... and optimizing customer experience strategies across platforms, products, and departments. This role...design and delivery of consistent, user-centric journeys by translating customer insights into actionable initiatives. The CX Manager… more
- NRG Energy, Inc. (TX)
- …with NRG on Facebook, Instagram, LinkedIn and X. **Job description** The Senior Manager , Research & Customer Experience (CX) will be responsible for ... CX & Insights function within NRG Consumer Energy. The Senior Manager will work with a cross...Proactively lead NRG in identifying opportunities where market research, customer experience and competitive intelligence can play… more
- Amazon (Austin, TX)
- …transformational growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager , you'll create vendor strategies that ... largest e-commerce platforms. Join our dynamic team as a Senior Customer Success Manager in...identify growth opportunities, optimize vendor performance, and enhance the customer experience . This position offers the opportunity… more
- MongoDB (Austin, TX)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... office. Our ideal candidate will have + 7+ years experience working in Customer Success, Account Management,...Success + Forecast expected churn and growth to your senior leadership team + Help interview, onboard and ramp… more
- Amazon (Austin, TX)
- Description We're Amazon's Customer Engagement Technology Team, and our mission is to design Earth's best customer service, where every interaction is intuitive, ... on UX prototypes. Our work greatly impacts our customers' experience and is critical for Amazon. This role is...- Leads with deep empathy for our customers, our customer service associates, and team members. - Ensures creative… more
- TD Bank (Dallas, TX)
- …cases to achieve strategic business results (acquisition, retention, customer experience , engagement and market share) + Supports Senior Management as ... **Line of Business:** Product Management **Job Description:** The Lockbox Senior Product Manager is responsible for overseeing...a way that it enhances the end to end customer experience (including training, enhancement and irritant… more
- Houston Methodist (Houston, TX)
- …for clinical trials strongly encouraged to apply.** At Houston Methodist, the Senior Legal Contracts Manager position is responsible for coordinating and ... well as other projects initiated by the attorneys. The Senior Legal Contracts Manager position is responsible...the need arises. **EDUCATION** + Juris Doctorate Degree **WORK EXPERIENCE ** + Five years of experience in… more
- The ODP Corporation (Austin, TX)
- **Overview** The primary role of the Senior Manager , Inside Sales - Adjacencies is to effectively manage a district of 12-14 Inside Sales Representatives (ISR's) ... business consisting of small, medium, and large companies. The Senior Manager , Inside Sales is responsible for...coaching, and technical assistance to ISR's resulting in increased customer penetration and growth. . Work with relevant internal… more
- American Heart Association (Dallas, TX)
- …with us. The **American Heart Association** has an excellent opportunity for a ** Senior Manager , Member Relations** in our **National Center** office located in ... **Dallas, TX.** The Senior Manager , Member Relations is responsible for...and scalable strategies designed to improve member satisfaction. With experience in member relationship management, customer service,… more
- Lumen (Austin, TX)
- …NetEx through paid for revenue generating customer support. In addition, the Senior Operations Service Manager is strategic with a focus on overall ... management of customer expectations and the overall customer experience in regards to the company's...and experience , preferably telecom. Typically, 7+ years' experience and 2+ years previous manager level… more