- Nestle (Arlington, VA)
- …grow and thrive. _This position is not eligible for Visa Sponsorship._ The Senior Customer Account Specialist (SCAS) is directly responsible for supporting ... Global Culinary East Accounts and will report to the Senior Manager for GCK Sales East. This... category plan + Improve selling capabilities and adding customer value through improved analytics and insights ,… more
- Amazon (Herndon, VA)
- …the field. - To be successful, you will need to analyze and determine key customer insights from business drivers, market trends and customer feedback, and ... to AWS in order to drive much greater agility in meeting rapidly evolving customer needs and realize 60-70% cost savings. Modernizing with AWS also allows mainframe… more
- Mass Markets (VA)
- …and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed… more
- Northramp LLC (Reston, VA)
- IT Performance Metrics & Customer Experience Senior Leader + Reston, VA + Category: Subject Matter Expert + Type: Full-time + Min. Experience: Manager ... Opportunity Northramp is looking for an IT Performance Metrics & Customer Experience Senior Leader to lead the functional aspects of federal budget formulation… more
- Oracle (Richmond, VA)
- …dashboards, reporting protocols, and data models that deliver accurate, actionable insights to leadership, project teams, development partners, and customers. 4. ... teams to evaluate risk exposure, track risk trends, and report impacts to senior leadership. 5. Schedule Strategy & Controls Define the standards for schedule… more
- Oracle (Richmond, VA)
- …alignment with OCI objectives. + **Continuous Improvement** - Gather feedback and insights to enhance future storytelling and customer advocacy efforts. ... Oracle Cloud Infrastructure (OCI) brand by capturing and sharing powerful stories and customer success outcomes. You will drive efforts to create and promote the… more
- S&P Global (Charlottesville, VA)
- …enabling the business to achieve efficiencies, optimization, and customer satisfaction through technology enablement and enhancement projects. **Responsibilities ... accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to… more
- Amazon (Arlington, VA)
- …scale needed to build innovative solutions for their most complex challenges. As a Senior Customer Success Specialist GenAI within the AWS Specialists & Partners ... program participation. Product feedback loop: - Collect and communicate customer feedback, insights , and requirements to Go-To-Market...or a related field, or experience as a product manager or owner - 5+ years of working with… more
- PNC (VA)
- …seeking to transform its Retail Lending business, and as a Product Manager , Group Manager , you will serve as a senior leader in this journey. You will lead ... employee experiences, and actionable roadmap * Develop, communicate and socialize the Customer Engagement roadmap with partners and Senior Leadership; maintain a… more
- Coinbase (Richmond, VA)
- …that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, ... the intersection of product and support to transform the customer experience. We're hiring a Program Manager ,...the customer experience. We're hiring a Program Manager , Coinbase One, to evolve Priority Support into a… more