- Lumen (Sacramento, CA)
- …NetEx through paid for revenue generating customer support. In addition, the Senior Operations Service Manager is strategic with a focus on overall ... as well. The role includes the responsibilities of a Manager of Operations Service Management with the...staffing organizational design, strategy, and budget planning for Service Management Senior Leadership. + Planning and designing… more
- Amazon (Santa Clara, CA)
- …plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team ... Description Amazon is seeking a Senior Supply Chain Manager with a...and analytical know-how, strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology… more
- Pacific Program Management (Sunnyvale, CA)
- …both your individual and team contributions. Job Summary The Senior Project Manager (SPM) - Construction Project Management will work with Cresa leadership ... partners in support of the organization's strategic goals. The Senior Project Manager may supervise one or...of goals. They must be able to demonstrate exceptional customer service, teamwork, and attention to detail to ensure… more
- Intuit (Mountain View, CA)
- …dedicated to powering prosperity, is seeking a dynamic Senior Staff Product Manager to spearhead Customer Support strategy and execution within its Mailchimp ... you'll bring** + 8+ years of experience in product management , with a significant focus on customer ...experience will be considered. **How you will lead** The Senior Staff Product Manager for Customer… more
- Amazon (Culver City, CA)
- …and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to: ... ideal candidate for this role should possess strong client management skills with the keen ability to work backwards...within a specified SLA. * Drive optimal program and Customer Success Manager satisfaction. * Liaise with… more
- MongoDB (Los Angeles, CA)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Senior Customer Success Manager role have a passion for ... candidate will have** + 7+ years experience working in Customer Success, Account Management , Client Services or...Success + Forecast expected churn and growth to your senior leadership team + Help interview, onboard and ramp… more
- Deloitte (Sacramento, CA)
- …+ High levels of continuous customer and user engagement. Conclusion The Product Senior Manager plays a crucial role in ensuring the success of our high ... Overview A Product Senior Manager is a senior...leading empowered, cross-functional product teams to solve moderate complexity customer problems that align with high value business needs.… more
- DocMatter Inc. (San Francisco, CA)
- …these account plans, while maintaining relationships with senior customer stakeholders. Key Responsibilities + Executive Relationship Management : Build ... platform to every clinician in the world. As a senior member of our Customer Success Team...customer needs are met and exceeded. + Lifecycle Management : Lead QBRs, executive check-ins and reporting + Risk… more
- ServiceNow, Inc. (San Diego, CA)
- …as we pursue our purpose to make the world work better for everyone. As the Senior Manager , Digital Customer Lifecycle & Adoption, you will lead the strategy ... and execution of digital programs that drive customer engagement, product adoption, and long-term value realization across the customer journey. You will be… more
- Palo Alto Networks (Santa Clara, CA)
- …to create an environment where we all win with precision. **Your Career** As a Senior Manager , Global Crisis Management , you will be instrumental in ... driver in the development and execution of our global crisis management program, focusing on strengthening our organizational response capabilities through… more