- M&T Bank (Williamsville, NY)
- …excellence in customer experience and ensuring compliance at every level? As the Senior Quality Assurance Manager , you will lead a high-impact team ... , mitigate risk, and champion the voice of the customer . This role goes beyond traditional quality control. You'll manage a team of 5-10 dedicated professionals… more
- NTT America, Inc. (Albany, NY)
- …Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Senior Customer Success Manager ** is a skilled individual contributor ... accounts, with a focus on operational excellence and customer satisfaction. In this role, the Senior ...of contact and collaborating with internal teams to ensure high- quality service delivery. The Senior CSM plays… more
- MTA (New York, NY)
- Senior Manager , Homeless Security and Quality of Life Program Support Job ID: 14049 Business Unit: MTA Headquarters Location: New York, NY, United States ... Department: HQ Office of Security Date Posted: Dec 23, 2025 Description JOB TITLE: Senior Manager , Homeless Security and Quality of Life Program Support… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- **Job Summary** The Senior Manager of Global Quality Management (GQM) supports the execution of clinical quality activities to ensure compliance with ... + Monitor audit trends and escalate recurring issues to senior leadership. ** Quality Systems & Compliance** +...to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the… more
- Capital One (New York, NY)
- Senior Manager , Know Your Customer (KYC) Advisory Governance The Senior Manager , Know Your Customer (KYC) Advisory Governance performs a key risk ... the Compliance Management Program framework, the Senior Manager is responsible for delivering quality results,...Senior Manager is responsible for delivering quality results, providing compliance advice to lines of business… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- The Senior Manager , Global Product Quality - Biologics is responsible for managing quality oversight of clinical and commercial products at CMOs under ... way that is in accordance with regulatory expectations and applicable GMP/GDP quality standards. This role will provide specialized Biologics Quality Assurance… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- The Senior Manager , Centers of Excellence (CoEs) is responsible for establishing, leading, and optimizing one or more prioritized CoEs within the Global ... Quality Operations organization-such as Inspection Readiness, Audit Effectiveness, or...to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the… more
- Coinbase (Albany, NY)
- …and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which ... to automate 90% of customer contacts improving efficiency, customer satisfaction, and support quality at scale. * *Role*- You'll lead a distributed team of… more
- GE Vernova (Schenectady, NY)
- …the cleaner, more efficient power people depend on today. The Gas Power Senior Services Project Manager will drive complex aftermarket projects involving ... **Job Description** **Roles and Responsibilities** + Serve as the Senior GEV representative and primary customer focal...and capture lessons learned and best practices, including Cost-of-Poor Quality cases. + Adhere to CM & Upgrade Project… more
- MTA (New York, NY)
- Senior Manager , Program Delivery & Process Management Job ID: 13722 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: ... Delivery Date Posted: Nov 11, 2025 Description POSTING NO. 13722 JOB TITLE: Senior Manager Program Delivery & Process Management DEPT/DIV: People Department WORK… more