- M&T Bank (New York, NY)
- …in the affordable housing industry. Ensure that products and services are delivered in a quality manner and in accordance with the Bank's goal of a high level of ... customer service. + Work to ensure M&T CRA needs are prioritized. + Act as a trusted advisor to both current clients and future customers. + Actively participate in… more
- Intuit (Albany, NY)
- **Overview** The **Sales Performance & Conversion Quality Manager ** **is a high-impact individual contributor who fundamentally understands how customer ... on sales and customer experience. + Deep understanding of sales processes, quality frameworks, and customer experience drivers. + Ability to identify and… more
- Coinbase (Albany, NY)
- …organization, operating at the intersection of product and support to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve ... dive top CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through product improvements,… more
- Cole-Parmer (Buffalo, NY)
- …Buffalo, NY FLSA Status (Exempt/Non-Exempt): FLSA Status: Exempt Position Summary: The Senior Manager , Quality Assurance and Regulatory Affairs position ... Job Title: Sr. Manager , Quality and Regulatory Affairs Reports...primarily Channel Management, Purchasing, Receiving, Manufacturing, Shipping, Sales and Customer Support. In addition, this position works closely on… more
- WestRock Company (Deer Park, NY)
- …world-class team that\u2019s shaping the future of packaging. Career Opportunity: The Quality Assurance (QA) Manager is responsible for tracking, analyzing, and ... leading initiatives for all internal quality and customer complaint issues. You are...met * Develop, collect, and report performance metrics to senior management, including defects, quality returns, and… more
- New York State Civil Service (Brooklyn, NY)
- …Representative exercises independent judgment and makes high-level decisions while assisting the Project Manager or Senior Project Manager in all aspects of ... Dormitory Authority of the State of New York Title Senior Field Representative - Medgar Evers College Occupational Category...and recommend approaches to resolving issues to the Project Manager .* Ensure quality is maintained in accordance… more
- Amazon (New York, NY)
- …to join our Global Engineering, Maintenance, & Sustainability - Design & Construction Quality Management team as a Program Manager . The Program Manager ... based continuous improvement methodologies to engage teams to solve customer problems. . Drive speed, quality , and...driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process… more
- Zoom (New York, NY)
- What you can expect We are looking for a Senior Product Manager , Conversational AI Evaluation, Metrics & Quality to lead the strategy, roadmap, and execution ... Conversational Design to translate data into features that elevate contact center quality and customer experience. About the Team The Zoom Virtual Agent team is… more
- WestRock Company (Deer Park, NY)
- …share data with customers. * Generate customer issues and support the Quality Manager to obtain information, research, and troubleshoot quality issues. ... Title: Customer Account Manager Hours: 8am-5pm Monday-Friday...Hours: 8am-5pm Monday-Friday Salary: $50,000-$60,000/yr Opportunity summary: As a Senior Assistant Customer Service, you will represent… more
- Powell Industries, Inc. (New York, NY)
- Powell Service Division is looking for a highly skilled and motivated Senior Service Technician interested in joining one of the nation's leading providers of medium ... are responsible for ensuring the end to end safety, quality and performance of Powell equipment across the US...can work well independently, and is a problem solver. Senior service technicians are expected to service the west… more