- Autodesk (Plano, TX)
- …sales organization to match that momentum. We are hiring a Fusion Field Sales Manager to lead a team of high impact sellers including Fusion Named Account ... Fusion Territory Sales Executives. This leader will drive pipeline, field execution, customer engagement, and quota performance across a diverse set of account… more
- Dairy Farmers of America (Houston, TX)
- …procedures. Develop and maintain effective working relationships and provide excellent customer service when addressing employee and leadership team questions and ... inquiries. Handle complex issues and problems and consult with senior HR leaders as needed. Manage a team of...initiatives to drive engagement, build business capabilities, and enhance retention . Work with HR team to ensure consistency with… more
- PagerDuty (Austin, TX)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer… more
- Marriott (Austin, TX)
- … Customer Service** * Provides services that are above and beyond for customer satisfaction and retention . * Improves service by communicating and assisting ... satisfaction result with employees. * Responds in a timely manner to customer service department request. **Managing and Conducting** **Human Resource Activities** *… more
- Amazon (Austin, TX)
- …opportunities for data-driven optimization of digital products, programs, and customer experience Success Metrics * Team effectiveness in supporting product ... deliverables * Stakeholder satisfaction with analytics support * Development and retention of team talent * Implementation of scalable analytics solutions *… more
- CenterWell (Austin, TX)
- …The Care Delivery Call Quality Professional works within the PCO Growth and Retention group. The Care Delivery Call Quality Professional will be responsible for ... Provide coaching and feedback to Telesales Agents + Partner with PCO Sales, Retention , Patient Experience and Sales Operations leadership + Review and approve Sales… more
- Coinbase (Austin, TX)
- …organization, operating at the intersection of product and support to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve ... a best-in-class offering and leverage CX to drive member retention and product adoption. *What You'll Do* * Own...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Intuit (Plano, TX)
- …our Mid Market and Accountant Managed Firms. We are seeking a dynamic and enthusiastic Customer Success Manager to join our expanding team. In this role, you ... + Passion for helping people and providing the best customer experience possible and driving net revenue retention... customer experience possible and driving net revenue retention and customer satisfaction. + Extreme ownership… more
- Oracle (Austin, TX)
- …incremental revenue growth within the assigned customer account portfolio. The senior Customer Success Manager portfolio includes clients with varying ... **Job Description** The Oracle Health Customer Success Manager is responsible for...of customers * Referenceability * Success Stories * ARR retention and growth * Contract renewal rate * Code… more
- ADP (El Paso, TX)
- …to strategically drive results with the goal of increasing client satisfaction and retention . Works directly with the client or advisor and internal teams to oversee ... client visits and strengthen client relationships. Works with assigned Client Service Manager and/or Relationship Manager to effectively maintain, build and… more