- CenterWell (Austin, TX)
- …The Care Delivery Call Quality Professional works within the PCO Growth and Retention group. The Care Delivery Call Quality Professional will be responsible for ... Provide coaching and feedback to Telesales Agents + Partner with PCO Sales, Retention , Patient Experience and Sales Operations leadership + Review and approve Sales… more
- Coinbase (Austin, TX)
- …organization, operating at the intersection of product and support to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve ... a best-in-class offering and leverage CX to drive member retention and product adoption. *What You'll Do* * Own...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Intuit (Plano, TX)
- …our Mid Market and Accountant Managed Firms. We are seeking a dynamic and enthusiastic Customer Success Manager to join our expanding team. In this role, you ... + Passion for helping people and providing the best customer experience possible and driving net revenue retention... customer experience possible and driving net revenue retention and customer satisfaction. + Extreme ownership… more
- Oracle (Austin, TX)
- …incremental revenue growth within the assigned customer account portfolio. The senior Customer Success Manager portfolio includes clients with varying ... **Job Description** The Oracle Health Customer Success Manager is responsible for...of customers * Referenceability * Success Stories * ARR retention and growth * Contract renewal rate * Code… more
- ADP (El Paso, TX)
- …to strategically drive results with the goal of increasing client satisfaction and retention . Works directly with the client or advisor and internal teams to oversee ... client visits and strengthen client relationships. Works with assigned Client Service Manager and/or Relationship Manager to effectively maintain, build and… more
- Enverus (Houston, TX)
- Customer Success Manager - Power and...software and solutions. Further, this role is focused on customer retention and driving our Net promoter ... part of creating a brighter, more sustainable tomorrow. The Customer Success Manager will champion the ...for problem resolution is expected, as is, escalation to senior members of the management team when individuals have… more
- Oracle (Austin, TX)
- **Job Description** The Customer Success Manager (CSM) plays a critical role in ensuring clients achieve meaningful business outcomes through the effective ... CSM maintains a services-oriented approach, with a strong focus on customer health, retention , and operational excellence. **Responsibilities** **Key… more
- Zurich NA (Dallas, TX)
- Senior Environmental Underwriter (Sr. Level III or AVP...office.We may, at the sole discretion of the Hiring Manager , be willing to hire at other Zurich offices ... Level IV) 127364 Zurich is seeking an experienced Senior Environmental Underwriter, ( Senior Level III or...III) or AVP, Environmental Underwriter (Level IV). The hiring manager will determine the appropriate level based upon the… more
- Fifth Third Bank, NA (Dallas, TX)
- …including regular client meetings and business development calls, helping to ensure customer satisfaction and retention . + Should be able to independently ... Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Senior Director, ABL Portfolio Management participates in the execution and achievement of… more
- The Cigna Group (Houston, TX)
- **Job Description: Client Account Support Senior Analyst** **Please note: This hybrid role will require the incumbent candidate to come into the local Cigna office 3 ... days per week.** The Sales Client Account Support Senior Analyst role provides professional input to Client Services...moderately complex book of business as assigned by the manager . Accountable to proactively manage, respond and address client… more