- Lumen (Albany, NY)
- …to NetEx through paid for revenue generating customer support. In addition, the Senior Operations Service Manager is strategic with a focus on overall ... as well. The role includes the responsibilities of a Manager of Operations Service Management with the...a successful team which will in turn deliver premiere customer service required to look after our… more
- LinkedIn (New York, NY)
- …office on select days, as determined by the business needs of the team. The Senior Customer Success Manager (CSM) partners closely with their assigned sales ... and client information to identify product or growth opportunities in service of customer value + Influential verbal and written communication skills, including… more
- Intuit (New York, NY)
- **Overview** As the Senior Strategy and Operations Manager for Service Partnerships, you will be partnering with the Head of Strategic Partnerships to shape ... + Define and manage the key performance indicators (KPIs) for the service partner program, including partner-sourced revenue, new customer acquisition, and… more
- Mobile Health (Queens, NY)
- …office based in New York and may require additional travel, as needed. Overview The Senior Manager of Customer Success Management serves as a key strategic ... Collaboration . Facilitate weekly cross-functional syncs between operations, technology, compliance, customer service and leadership to ensure alignment and… more
- TD Bank (New York, NY)
- …for this role. **Line of Business:** Product Management **Job Description:** The Senior Product Manager , Healthcare is responsible for overseeing the management ... solutions focused on revenue cycle management and payments. The Senior Product Manager , Healthcare oversees the design...customer experience, engagement and market share) + Supports Senior Management as a subject matter expert for the… more
- Amazon (Fishkill, NY)
- …Openings across the US and CAN Amazon North America Customer Fulfillment The Senior Site Workplace Health and Safety (WHS) Manager will be responsible for ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... become more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to help customers realize sustained business value by accelerating… more
- MTA (New York, NY)
- …MTA strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. Position Objective: The Senior Manager , ... Senior Manager , Process Optimization - People...managing ambiguity, balancing strategic and operational needs, and delivering customer -centric solutions. + Ability to think both creatively and… more
- Google (New York, NY)
- …campaigns and relationships with customers or agencies. + Experience in customer -facing consulting or business. + Experience optimizing and troubleshooting products ... businesses grow. Using your relationship-building skills, you provide Google-caliber client service , research and market analysis. You anticipate how decisions are… more
- Capital One (New York, NY)
- Senior Manager - Product Management - Card Management & Security ** Senior Manager , Product Management (PXDP55)** Product Management at Capital One is a ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of...both on the business and technology side. As a Senior Manager on the CMS team you… more