- SMBC (New York, NY)
- …tier and drive the management of end user accounts. Create incremental customer value through the origination and deployment of initiatives that increase acceptance ... root cause analysis and implement corrective actions to enhance client service levels and, ultimately, satisfaction. **Role Objectives: Interpersonal** Partner with… more
- Highmark Health (Buffalo, NY)
- …(KPIs) to ensure risk assessments are completed in accordance with Service Level Agreements, privacy-security policies, contractual obligations. + Manages program to ... staff. + Strong written and verbal communication skills for diverse audiences ( senior management, board, peer, and team). + Strong relationship building skills and… more
- Touro University (Valhalla, NY)
- …progress, and project needs for clinical trials to product teams and senior management. + Interface with ORA, IRB, WMC and other pharmaceutical/hospital research ... maintain and apply a working knowledge of GCPs and applicable SOPs.* Strong customer focus and excellent interpersonal skills. To qualify, applicants must be legally… more
- Highmark Health (Albany, NY)
- …processes, Coordination of annual audits (such as PWC Revenue Audit and Support Senior Vice President of Operations in Monthly/Annual budget and expense analysis for ... Support the onboarding of groups for commercial and partner business ensuring all service level agreements are attained including turn around time, accuracy on both… more
- Robert Half The Creative Group (Brooklyn, NY)
- …business outcomes. The ideal candidate will be confident in presenting to senior stakeholders within the LOBs and adept at clearly communicating performance metrics ... ability to innovate and collaborate across groups. * Commitment to quality, service , and efficiency. * A self-starter and fast learner. * Excellent interpersonal… more
- Nuvance Health (Carmel, NY)
- …and implements a strategic plan to create and maintain a culture of customer service . Exhibits problem-solving skills in both routine and emergency situations. ... o Ability to anticipate problems and negotiate solutions with peers and senior leadership and other key stakeholders. . Ability to Build Relationships Through… more
- Touro University (Hawthorne, NY)
- …protocols, progress, and project needs for clinical trials to product teams and senior management. + Interface with ORA, IRB and WMC research office. Qualifications ... apply a working knowledge of GCPs and applicable SOPs. + Strong customer focus and excellent interpersonal skills. Minimum Salary USD $88,000.00/Yr. Maximum Salary… more
- DoorDash (New York, NY)
- …teams to identify opportunities and implement solutions that enhance the customer experience, drive operational efficiency, and support growth initiatives across ... libraries of AI prompts and templates, and develop documentation that enables self- service AI adoption across teams. + Drive MarTech adoption and best practices… more
- LinkedIn (New York, NY)
- …growth targets. You will drive results by forging meaningful relationships, engaging senior level marketing professionals, and delivering customer value for both ... business from new buying groups while your pod partner, the Client Solutions Manager , focuses on growing existing buying groups. The impact of the combined efforts… more
- CVS Health (Albany, NY)
- …of contact for the client to provide product training, resolve escalated customer service issues, streamline business operations and provide technical support ... technical support. Delivers product training to clients and resolves escalated customer service issues. **Client Relationship Management** Function as single… more