- Canon USA, Inc. (Melville, NY)
- … on expected work outcomes and exercises good judgment in day-to-day matters Typically reports to a Manager or Senior Manager , but may report to a senior ... Evangelizes new solution offering to marketplace Identifies and prioritizes customer use case scenarios to align with new solution...the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the… more
- Bausch + Lomb (Rochester, NY)
- …and material selections, competitive analysis and voice of customer input. The Senior Manager may support strategic initiatives or special projects ... eye health in the future. **Objectives/Purpose of Job:** The Senior Manager is a member of the...Champion the Packaging Innovation Process, combining Voice of the Customer and Commercial Inputs to provide differentiated, value-added Packaging.… more
- Hilton (Albany, NY)
- … Customer Care Team that is revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you will strive to ... on the Hilton Reservations and Customer Care \(HRCC\) organization\. The Senior Manager will collaborate with other project managers, owners and participants… more
- NTT America, Inc. (Albany, NY)
- …Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Senior Customer Success Manager ** is a skilled individual contributor ... accounts, with a focus on operational excellence and customer satisfaction. In this role, the Senior ...contributing to negotiations and ensuring mutually beneficial terms that support both customer success and business growth.… more
- Capital One (Albany, NY)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with horizontal cybersecurity expertise to...across various domains. + At least 4 years in customer -facingroles, acting as a trusted advisor to senior… more
- Capital One (New York, NY)
- Senior Manager , Know Your Customer (KYC) Advisory Governance The Senior Manager , Know Your Customer (KYC) Advisory Governance performs a key risk ... and guidance. While working within the Compliance Management Program framework, the Senior Manager is responsible for delivering quality results, providing… more
- Comcast (New York, NY)
- …our clients' critical business challenges and evolving needs. About the Role Reporting to the Senior Manager , Customer Success, we are seeking a Senior ... retention, growth, and satisfaction of our clients. As a Senior Customer Success Manager , you...clients and internal teams (Engineering, Product, Account Management, and Support ) to ensure timely and effective issue resolution and… more
- eightfold.ai (New York, NY)
- …an amazing growth story - Eightfold is the place to be! About the Role The Senior Customer Success Manager - Strategic role at Eightfold is responsible for ... scale adoption and usage while achieving their goals. The Senior Customer Success Manager -...with cross functional teams including product, engineering, product delivery, support , and sales + Build a deep understanding of… more
- Coinbase (Albany, NY)
- …and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which ... buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both custom-built and… more
- MongoDB (New York, NY)
- Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for ... level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program....Success + Forecast expected churn and growth to your senior leadership team + Help interview, onboard and ramp… more
