• Consumer Senior Program Lead…

    Coinbase (Charlotte, NC)
    …collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Programs team drives strategy, planning, and execution for the Global ... to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve Priority Support into a...evolve Priority Support into a best-in-class offering and leverage CX to drive member retention and product adoption. *What… more
    Coinbase (10/03/25)
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  • Senior Manager , Analytics…

    Coinbase (Charlotte, NC)
    …and grow a team of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect and lead core data modeling ... times. * *Develop deep domain expertise: *Ensure your team deeply understands finance, CX , HR, compliance and product data, building targeted data marts and tools… more
    Coinbase (08/19/25)
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  • Senior Technical Program Manager…

    Coinbase (Charlotte, NC)
    …internal and external stakeholders (engineering, data science, product, compliance, legal, CX , etc.) to translate business requirements into actionable objectives * ... Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of… more
    Coinbase (09/27/25)
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  • Senior Product Owner

    CVS Health (Raleigh, NC)
    …based on consumer insights, research, business goals, and Customer Experience ( CX ) needs. + Play a crucial role in analyzing and translating business needs ... Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are...Summary** We are seeking a highly skilled and experienced Senior Product Owner to join our Commercial Claim Adjudication… more
    CVS Health (10/08/25)
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  • Engineering Manager - EAA

    Coinbase (Charlotte, NC)
    …and alignment. Attendance is expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of Coinbase's Enterprise Applications and ... of bringing a billion users on chain. The EAA CX AE organization is responsible for building the customer...*Role* - We would like to add an Engineering Manager to help extend our platform at Coinbase in… more
    Coinbase (09/27/25)
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  • Group Product Manager - Support Automation

    Coinbase (Charlotte, NC)
    …Chatbot (ie akin to an agent-facing Chatbot) * You will partner closely with CX , including senior leadership, to land massive impact company-wide *What we look ... you'll be doing (ie. job duties): * Group Product Manager (L7) and all of the associated expectations *...becomes a real issue * AI-driven assistive tooling for CX agents (you will not own all agent tooling,… more
    Coinbase (09/26/25)
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  • Associate Manager , Compliance

    Coinbase (Charlotte, NC)
    …is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering best in class support across ... vendor partners or overall performance and the quality. * Coordinate with senior management and provide insights for process improvement. * Communicate effectively… more
    Coinbase (08/19/25)
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