- NVIDIA (Santa Clara, CA)
- …by great technology-and amazing people. At NVIDIA, we are seeking a highly skilled Senior Engineer Operations Manager to join our world-class NGC Cloud team. In ... Coordinate incident, problem, and process adjustment procedures in alignment with ITSM guidelines + Collaborate with multi-functional teams to identify operational… more
- PagerDuty (San Francisco, CA)
- …world-all in a flexible, award-winning workplace. PagerDuty is seeking a ** Senior Director, Platform Product Management** to join our diverse, customer-focused team ... development and partnerships across communications platforms, infrastructure, monitoring and observability, ITSM and IDPs and other developer tools + Partner with… more
- Deloitte (San Francisco, CA)
- …international, to deliver Application Support for clients. + 5+ years of experience with ITSM processes , Service Level Agreements and KPIs + Drive SLA adherence ... in both the technical and functional aspects of Workday ERP applications and processes . The Workday Operate Manager has overall responsibility for Workday… more
- Western Digital (San Jose, CA)
- …we can build the future of data storage. **Job Description** We are seeking a Senior Manager , Global IT Support, to join our Global IT Support and End-User ... (shift-left, automation, AI-driven support, zero-touch provisioning). + Deep experience with ITSM platforms (ServiceNow preferred) and ITIL processes . + Hands-on… more
- Confluent (Mountain View, CA)
- …along with many best-of-breed SaaS applications. **About the Role:** The IT Support Manager will lead the organization's IT support function for our US region while ... prompt, high-quality technical support. In addition to management responsibilities, the Manager will work on tickets, resolve complex technical issues, oversee IT… more
- MongoDB (San Francisco, CA)
- …and effectiveness **ITIL Best Practices and Incident Management:** + Collaborate with the ITSM Manager and GET Engineering to implement and enforce ITIL best ... speed + Identify and implement innovative solutions to automate processes , improve workflows, and enhance support capabilities using shift-left...Senior Director of GET and the Asset Management Senior Manager to manage the global support… more
- Red River (Los Angeles, CA)
- **Business Systems Analyst** Red River is seeking a proactive, business-oriented ** Senior Business Systems Analyst** to support multiple business divisions with The ... with a strong emphasis on technical execution and stakeholder engagement. The Senior Business Systems Analyst will work closely with business stakeholders to… more