- Mass Markets (VA)
- …companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business ... Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government,… more
- Amazon (Arlington, VA)
- …global Supervisors' priorities are focused on supporting their Operators, and their success. The Operations Manager will oversee the service delivery of the ... in standard meeting routines such as metrics calls with Senior Leadership. They will also be a key leader...A day in the life As a Corporate GSOC Operations Manager , you will own service… more
- EMCOR Group (Dulles, VA)
- …**Essential Duties and Responsibilities:** + Maintain exceptional, first class customer service . + Build and maintain relationships with new and existing customers, ... collaboration with entire project team, including Project Foreman, Project Manager , General Contractor, Architect/Engineer, and other subcontractors. + Prepare and… more
- Pacific Program Management (Fredericksburg, VA)
- …to high-availability infrastructure environments. Applies deep expertise in construction operations to establish and track key performance indicators across safety, ... testing phases * Handoff of completed facilities and project documentation to Operations teams Essential Job Functions * Full accountability for scope, schedule, and… more
- SitusAMC (Richmond, VA)
- …and update key documents to support WFS Clients policies & procedures, service level agreements (ie, performance metrics) and client deliverables. + Ability to ... for onshore clients. + Manage time and tasks to Service Level Agreements agreed to with client + Coordinate...enhance skills + Other activities as assigned by your manager Qualifications/ Requirements: + Bachelor's degree or equivalent from… more
- Truist (Richmond, VA)
- …Assist the department Manager or Supervisor of Trade Support with day-to-day operations for the department by having a clear understanding of the tasks and ... activities may change from time to time. 1. Assist with the day-to-day operations by processing tasks within the department(s) and maintaining excellent service … more
- Koniag Government Services (Chantilly, VA)
- …repairs, inspections, site visits, service calls and system commissioning. The operations manager shall have the authority to commit the Contractor's labor ... **Koniag Operations Services,** a Koniag Government Services company, is seeking an Operations Manager with a Top-Secret Clearance to support **KOS** and our… more
- Amazon (Arlington, VA)
- …your primary responsibility will be supporting AWS service teams as a Senior Technical Program Manager (TPM) supporting delivery of services and features . ... and collaborate with Service Teams to deliver solutions that improve cloud operations for AWS customers. You will work with all stakeholders to develop schedules… more
- Oracle (Richmond, VA)
- …overall behavioral characteristics of production services. + Experience with production operations and best practices for deploying code in production and ... Collaborate with Network Engineering, Network Automation, Network Monitoring, and DCO/GNOC operations . + Engineering organizations to deliver a highly available … more
- Coinbase (Richmond, VA)
- …deliver business impact:* Oversee the creation of dashboards, ad-hoc analytics, and self- service tools that empower product teams to make data-driven decisions. * ... support and compliance teams to build data solutions that improve operations , ensure regulatory accuracy, and enhance the customer experience. *Pay Transparency… more