- Hilton (Boston, MA)
- … Customer Care Team that is revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you will strive to ... Reservations and Customer Care \(HRCC\) organization\. The Senior Manager will collaborate with other project...contact center \(daily volumes exceeding 10,000 contacts\), handling both voice and nonvoice customer contacts + Command… more
- Coinbase (Boston, MA)
- …and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which ... customer -facing tools that power our chat, email, and voice support channels. Collaborate with Product Managers to define...* Partner with Product and CX to use metrics, customer feedback, and voice -of- customer insights… more
- Cole-Parmer (Franklin, MA)
- …portfolio, as well as partnering with internal teams to ensure final product exceeds customer expectations. The Senior Product Manager will be responsible ... FLSA Status (Exempt/Non-Exempt): Exempt FLSA Status (Exempt/Non-Exempt Position Summary: The Senior Manager , Global Product Management for Molecular Diagnostics… more
- Otsuka America Pharmaceutical Inc. (Boston, MA)
- **Job Summary** ** Senior Manager , Digital Content and Social Strategy** Position Overview The Senior Manager , Digital Content & Social Strategy is ... we serve. Reporting to the Director of Corporate Brand and Reputation, the Senior Manager leads corporate website governance, social media strategy, analytics,… more
- Capital One (Cambridge, MA)
- …and delivering intelligent and personalized customer experiences. We are seeking a senior Product Manager to join the Enterprise Model Platform (EMP) team to ... Senior Product Manager , Enterprise Model Platform...finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of… more
- TE Connectivity (Boston, MA)
- Senior Regional Sales Manager Medical OEM - Americas East & Latin America Posting Start Date: 10/30/25 **At TE, you will unleash your potential working with ... customers in assigned geographic territory, industry or accounts. The Senior Regional Sales Manager is responsible for...and position TE Medical for a long-term growth. Communicate Voice of Customer to internal stakeholders, managing… more
- Capital One (Boston, MA)
- Senior Manager , Digital Content Strategy & Organic Growth - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has ... engage with our data and cloud solutions. As the Senior Manager , Digital Content Strategy & Organic...strategies to drive high-intent, qualified traffic across the entire customer lifecycle, from the buyer's journey (discovery and lead… more
- CVS Health (Boston, MA)
- …making a meaningful impact on the lives of our customers. **Position Overview:** As the ** Senior Manager of Retail Brand Experience Strategy** , you will play a ... to lead and implement experience strategies among cross-functional teams, serving as the voice of the customer and patient while considering the end-to-end… more
- Capital One (Boston, MA)
- Senior Manager , Product Management (Enterprise Website) - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has ... engage with our data and cloud solutions. As the Senior Manager , Product Management for our enterprise...as a digital product. You will act as the voice of the external user while managing a team… more
- Wayfair (Boston, MA)
- …these solutions to life. We are seeking an experienced Senior Product Manager to evolve the customer and supplier experiences for Appliances and strengthen ... in making this vision a reality by building technology that solves meaningful customer problems in elegant, scalable, and measurable ways. We work closely with… more