- Proofpoint (Boston, MA)
- …highly motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers ... of related industry experience in professional services, sales engineering, senior support engineering, or other customer facing... customer business requirements and serve as the customer voice internally + Working knowledge of… more
- S&P Global (Boston, MA)
- **About the Role:** **Grade Level (for internal use):** 09 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. The ... team develops and executes data-driven processes to deliver a world-class customer experience. Your focus may include client migrations, onboarding new users, or… more
- Beth Israel Lahey Health (Gloucester, MA)
- …the patients and the communities we proudly serve. Under the supervision of the Manager of Patient Access, the Senior Patient Access Representative assists the ... their areas of responsibility and throughout the department, particularly in customer service, quality, attendance, and in achieving departmental goals. . Answers… more
- Veralto (MA)
- …health benefits and 401(k) **About the Role** Reporting to the Applications Specialist Manager , the ** Senior Product Applications Engineer - Ultrapure Water & ... business and marketing plans. + Contribute to product development through voice -of- customer feedback. + Develop technical collateral, application notes, and… more
- APTIM (Canton, MA)
- **Job Overview:** **APTIM** is seeking a visionary ** Senior Director of Business Development** to lead our **federal** BD group within the **Remediation and ... APTIM leadership with developing deep client relationships. + Work with Marketing Manager in the development of collateral pieces and client submittals, as needed.… more
- Materion (Westford, MA)
- …improvements as a technical leader. Ensure alignment with commercial team and carry voice of customer on technical issues during contract execution. Support ... and optimize infrared optical thin film coating designs to meet customer specifications. Understand and operate metrology equipment used for characterizing thin… more
- Savers | Value Village (Marlborough, MA)
- …exchanges, special customer needs, and team member purchases as needed. + Leverages Voice of Customer Program to improve customer / donor satisfaction. + ... **Description** Job Title: Retail Sales Manager **Pay Range: $49,560 - $65,000** Who we...member across our organization - from new hires to senior executives. We develop around 90% of our training… more
- UKG (Lowell, MA)
- …on customer journey mapping initiatives across buyer and user personas. * Act as a senior " voice of the customer " by synthesizing field and customer ... decisions you make, and the care you show a customer all add up to real impact. Today, tens...the Role** We are seeking a Lead Product Marketing Manager to lead go-to-market strategy, positioning, and commercialization across… more
- Capital One (Boston, MA)
- …leaders that tirelessly seek to question the status quo. As a Capital One Senior Manager , Technical Writing - Data Security, you'll have the opportunity to ... Sr. Manager , Technical Writer - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and… more
- Zoom (Boston, MA)
- …for this position What you can expect Zoom is seeking a highly experienced and empathetic Senior Product Manager to join our team. In this role, you will play a ... crucial part in identifying customer and end-user pain points. You will be developing...Contact Center, and Zoom Meetings with the global telecom voice and messaging providers. Responsibilities + Having a deep… more
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