- The Cigna Group (Plano, TX)
- …Qualifications** + 5+ years of experience in product management, with a focus on customer engagement or voice technologies. + 3+ years working with telephony ... transforming healthcare through technology and data. As a Sr. Manager , Product Management for Call Routing and IVR, you'll...for Call Routing and IVR, you'll drive innovation in customer engagement platforms, making it easier for millions to… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- Customer Experience Senior Manager The ...You will take full ownership of frontline performance, represent the voice of the customer , hold a high bar ... customer issues, ensuring timely and satisfactory outcomes. Customer Advocacy + Act as the voice of the customer within the organization, influencing… more
- Hilton (Dallas, TX)
- … Customer Care Team that is revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you will strive to ... Reservations and Customer Care \(HRCC\) organization\. The Senior Manager will collaborate with other project...contact center \(daily volumes exceeding 10,000 contacts\), handling both voice and nonvoice customer contacts + Command… more
- Coinbase (Austin, TX)
- …and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which ... customer -facing tools that power our chat, email, and voice support channels. Collaborate with Product Managers to define...* Partner with Product and CX to use metrics, customer feedback, and voice -of- customer insights… more
- Capital One (Plano, TX)
- Senior Manager , Product Management - DevX **...through a variety of channels to serve as the voice of the customer internally - identifying new ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of...bar of each line of committed code. As a Senior Product Manager on the Developer Experience… more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- **Job Summary** ** Senior Manager , Digital Content and Social Strategy** Position Overview The Senior Manager , Digital Content & Social Strategy is ... we serve. Reporting to the Director of Corporate Brand and Reputation, the Senior Manager leads corporate website governance, social media strategy, analytics,… more
- Capital One (Plano, TX)
- Senior Manager , Product Management - DevX Capital...through a variety of channels to serve as the voice of the customer internally - identifying new ... mission to change banking for good! As a Product Manager on the Developer Experience (DevX) Product team, you...scale. This role advocates for the needs of the customer to inform the platform roadmap ensuring the capabilities… more
- ActiveProspect, Inc. (Austin, TX)
- Senior Product Manager Company Overview ActiveProspect is on a mission to make consent-based marketing the best channel for online customer acquisition. We ... of lead generation - and we're looking for a Senior Product Manager to help lead the...technology advancements influencing the lead ecosystem. + Ensure the voice of the customer is central to… more
- KBR (Houston, TX)
- Title: Federal Civilian Business Development Senior Manager Belong. Connect. Grow. with KBR! Around here, we define the future. We are a company of innovators, ... responsibly and safely. T he Federal Civilian Business Development Senior Manager position at KBR will serve...strategy and translates into win themes. + Ensure the voice of the customer is contained in… more
- Huckberry (Austin, TX)
- Huckberry is looking for an enthusiastic and experienced Senior Manager to join our Copy Team. This person will not only be the custodian of the Huckberry brand ... voice but a leader in growing it. The ideal...Collaborate with the marketing team to understand and translate customer insights into impactful copy + Continuously analyze and… more