- The Hertz Corporation (Richmond, VA)
- …our North American contact center operations and continue to transform our service recovery model . As the ** Senior Director of Customer Care & Service Recovery** ... in nearshore/offshore + Strong familiarity with utilizing contact center platforms, CRM systems , and automation tools **Who You'll Work With:** You'll report to the… more
- Amazon (Arlington, VA)
- …benefit. The Brand Protection ML team designs and builds high performance AI systems using machine learning that identify and prevent fraud and abuse to protect ... business problems - Create business and analytics reports and present to the senior management teams - Research and implement novel AI solutions and publish research… more
- Cengage Group (Virginia Beach, VA)
- …rapidly evolving market. The role provides an opportunity to work directly with senior leaders, including the Executive Team, to continue to help transform the ... through change and uncertainty. + Be a visible and model People Leader representing all facets of Cengage's People...the applicability to the education technology landscape (eg, LMS Systems ) + Strong leadership and management skills, with a… more