- Oracle (Boston, MA)
- …prospects and are devoted to their success. **Responsibilities:** As a subject matter expert , the Senior Sales Consultant provides direction and ... set up for success. As part of the Sales Consulting Organization, the ** Senior Sales Consultant** directly interacts with our prospective customers to analyze their… more
- Beth Israel Lahey Health (Charlestown, MA)
- …timely response, positive outcomes and accurately identify when issues should be escalated to SME 's ( Subject Matter Experts) and/or management. Also, acts as ... logging, triaging, resolving, and timely follow up of service requests/incidents. The Senior Field Support Technician interacts with all levels of BILH colleagues… more
- Beth Israel Lahey Health (Charlestown, MA)
- …and positive outcomes and accurately identify when issues should be escalated to SME 's and/or management. Also, acts as an SME for designated technologies.** ... possible.** **7. Participates in cross-training, mentoring, and training for senior staff.** **8. Acts as an escalation point for...and helps onboard new team members.** **12. Possess an expert understanding of best practices in regard to IT… more